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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its portability, touch screen, lightweight design, and affordable price. Many users appreciate the solid-state drive and its performance. However, some customers have concerns about the Wi-Fi connectivity and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-537 of 537 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-1 is a definite upgrade from my previous laptop. It's really fast and being able to use it as a tablet is a major plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell i7353-8403BLK still have problem with Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to use and should not have to jump through all of these hoops, knowing that the WiFi issue still might not be resolved. The laptop was returned to BestBuy. BestBuy should know this issue and fix it in order to sell it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Wifi DUD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I ignored the other reviews and got it anyway, and guess what, wifi worked for all of 2 minutes. Now no wifi so less than 24 hours into owning it back to Best Buy, guess it's a DUD!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech really helped me in making my decision and he was right very fast great computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Notebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good notebook for this price. I'm satisfied with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good hardware but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the hardware but the Windows 10 OS is a total mess. Microsoft is in a hurry and simply tried to cover up the greatest failures of Windows 8. It doesn't work. This OS is half baked at best and even though they are pushing it online as a free upgrade, it seems they can't give it away. The sad simple truth is Win 10 does not work. Stay away from any computer with Win 10 or you regret it every time you try to turn it on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need this big of a computer but it works. It's to be used for college and has what it needs to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy for the price. It's sleek and lightweight and I'm very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my previous Dell, so when it was time to upgrade from Vista, I chose this model. The boot up time is crazy fast. I have had it for a couple months now and am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on you Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! What Happened to Dell?? It used to be such a great company. This Computer Keeps losing wifi connection!! Bad bad Wifi!!. Don't Waste your money on this trash. Bought 2 and returned them the same day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop with great specs at an affordable price. Unfortunately it is a total dog. First one I got generated multiple errors during the initial boot up process and was not usable. The next two had non functioning wireless adapters and could not connect to the Internet. I will not be opting for a fourth one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast processor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ssd helps the charge stay longer and has a fast processor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Driver Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is some problem with drivers, the laptop didn't pick up wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I's not totally good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this laptop is very good! Very fast (RAM 8Gb, SSD, Intel Core i7 6th). But this laptop had a very big mistake about the convenience. You will be very difficult to open the laptop. It will hurt your hand because there's no place hold to open the the top cover.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is loaded. It has everything needed and the folding ability is a nice little bonus!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    horrible wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to sum it up, i hate this computer. The wifi connectivity is freaking horrible!!!!!!!!!!!!!!!!!!!!!!!! $%$^$#TGFEWF ITs frustrating dont buy this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OTB Fail, no WiFi and eventually dead stick....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box I began having Wifi issue, eventually the adapter no longer showed up in the device manager (within 15 minutes). Then after doing a factory reset it was a dead stick, keyboard lights come on but nothing after that. Back to Best Buy to return it.

    No, I would not recommend this to a friend