Customer Ratings & Reviews
- Model:
- i7420-5983SLV-PUS
- SKU:
- 6504390
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Inspiron 2-in-1 laptop's affordable price, lightweight design, and long battery life. Positive feedback also highlights the comfortable keyboard, ease of use, and compact size. While some users experienced overheating issues, others noted occasional problems with the speakers. Overall, the laptop receives praise for its performance and portability.
This summary was generated by AI based on customer reviews.
Jumpy Laptop Screen cursive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't tell you how much I dislike this computer the cursive jumps around. I don't know why, maybe these touch screen cause the cursive to move. It opens pages that I'm not navigating to. Waiting for Tuesday to take it back and find out why it's doing this.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Celia,
Thank you for your review and feedback. We are sorry to hear you are experiencing problems with your Dell Inspiron 7420 2-in-1 laptop because its cursor is not performing as it should.
We recommend making sure you have downloaded the latest system update. I have provided a link to the drivers and downloads page where you can check for any applicable updates.
Drivers and Downloads Page: https://dell.to/3QJLpaJ
If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Inspiron
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im so happy to finally pick this up for photo editing and to get a photography business going
I would recommend this to a friendDoes not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself some time and money and don't buy this laptop. Something on it will break as soon as the warranty is up. Happened to me and a friend. Very disappointed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There KarissaK,
We value your feedback and want to thank you for taking the time to leave us a review of your Inspiron 7420. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
- Cons mentioned:Speakers
Bad computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers didnt work, had to return computer. Best buy help us find a new one
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We appreciate you taking the time to leave us your review. We are sorry to hear that you came across some troubles with your Dell Inspiron 7420 2-in-1 laptop because its speakers were not working and that you have ultimately decided to return this system. We will share your comment with our quality team, so future improvements can be made. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.
If you come across any questions about the Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896