Customer Ratings & Reviews

Dell has done a good job delivering a solid mid-range PC and sweetened the deal by making it a convertible with a comfortable keyboard, 16:10 FHD touch screen, and the essential bells and whistles to keep the laptop affordable yet usable. Specs are important at this price point, so you understand exactly what you’re getting and why you’re not getting something else. 3 USB ports, one type – A and two type – C. No thunderbolt. The usb C ports are fast (20gbps) and support display port for an extra monitor. There’s also a full-size HDMI port and the I/O wraps up with a SD card reader and a headphone jack. The i7 in this machine is the low power, efficient variant of the if denoted by the “U” suffix. It doesn’t mean it is slow. At 10 cores, two “P” (performance) cores and 8 “E” (efficient) cores, it doesn’t stutter at normal everyday tasks. The two P cores also come with two logical cores, so all in all you have 12 cores of computing. 16gb of ram in my opinion is the lowest any modern machine should come with so this one meets the standard, they’re also upgradable which is more than what I can say for some higher end laptops. Performance caught me by surprise. I don’t intend on gaming on this PC, but I was able to actually game with the integrated graphics. More out of curiosity, I downloaded Destiny 2 and Apex Legends. There was some lagging in each game and I had to turn down every graphic setting I could find, but they were playable. After some game assets were loaded into memory, some of the frame drops went away and I was able to run a strike on Destiny 2 and did some running around in training on Apex. I wouldn’t really recommend this PC for gaming, but you could get away with some lower demand games such as rocket league. Microsoft office, browsing, emails, multiple chrome tabs, things of that sort is light work. Applications load very quickly and if you need a new laptop just to shop, browse, pay bills, send emails, this will last you several years. Build quality is solid. It seems to be an aluminum and plastic mix to keep the structure solid but the laptop light. There’s not a lot of flex in the chassis or the lid. The touch screen works like you would expect it to. The display isn’t anything special but its bright enough and the full HD is enough for most applications. I do like having the 16:10 aspect ratio. It’s picking up in popularity as scrolling through content becomes a bit more of a vertical endeavor instead of a widescreen approach. The real feature here is the convertible hinge. You can flip the screen a full 180 and use it as a tablet. The motion sensor knows when the screen is flipped, disables the keyboard and flips the screen upright for normal use. My favorite thing to do is use it this way when I’m looking at a recipe for easy scrolling or flipping it all the way around to use as a table. The hinge seems well made and when in laptop mode, it raises the base of the computer up to allow for ventilation. Battery life seems acceptable. There’s a 54wh battery inside. I used it for several hours without the battery falling under 50%. If you need to charge it up, you can use either of the usb type C charge ports. The included charger is easily portable and would fit nicely in a small backpack pocket or zipper. The keyboard is easy to type on. Keys are spaced appropriately. They did use half keys for the up/down which I’m not a fan of but with a touch screen, it’s less important to navigate around with the keyboard. I however am not a fan of the touchpad. Just below the keyboard there’s a small plastic feeling cover that goes to the bottom of the chassis. I’m not sure what the design choice was here but a slight recessed touchpad built into the chassis would have been a better choice than the raised, seemingly glued on plastic layover. I keep picking at it as if it’s supposed to come off but it’s on there solid. As for the trackpad itself, it’s not a great texture compared to a glass material. It has more friction than I care for it to have, and the edges are a bit harsh to the touch when you go beyond the boundaries of the trackpad. Finally, the sound and webcam are just OK. The webcam does ok in normal lighting but is pretty awful in low light. Sound is just there. I feel like in the shift to work from home, more effort would go into improving the A/V qualities of PC’s. I look forward to years of use out of this laptop. It’s portable yet powerful. It has the flexibility of being a laptop or a tablet when you need it, and it shouldn’t have any problems being relevant for years to come with the latest of what intel has to offer. There’s room for improvement for sure but the tradeoffs aren’t deal breakers and anyone who is buying this PC will enjoy years of the powerful mobility and flexibility this laptop provides.

Good product. Its not getting hangup. Fast restart and updating apps

Excellent laptop in every way, also was on sale the day of the purchase.

Need some tightening. Need some tightening.Need some tightening

GREAT LPATOP USE IT FOR BUSINESS NO PROBLESS EASY TO USE AND SET UP

A month in working great. Faster "wake up" and faster applications.

Great Laptop. Good build quality. Provides a great value for the price.

Laptop is good so far. Never got a chance to test it max capacity.

Exellent, a very good product, very practical and usfull

Great product I am very about it I would recommend yo others

Loved it, Great laptop. It is useful for the purpose i need.

This was exactly what my wife needed to replace her failing laptop.

Every thing I wanted. Only complaint-not enough USB ports

I am very happy with the laptop appropriate for my home use

Good deal and service for laptop. Like the service

It is Good user friendly compute. I recommend everyone

My side business loves this device. They donall there work on this.

Super fast download fast good quality image . One of the best.

Got this because the wife wanted something small and ergonomic. Very good laptop for work, school, and even some gaming. Because the internals are very easy to access, I'll probably end up upgrading the components later on down the road!

Had this Laptop for about 2 months and it work's great.