Customer Ratings & Reviews
- Model:
- i7420-7976SLV-PUS
- SKU:
- 6504381
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Inspiron 2-in-1's impressive performance, responsive touchscreen, and ease of use. Its lightweight design and good battery life are also frequently praised, making it a portable and convenient option. While some users noted the fan can be noisy at times and the speakers could be improved, the overall experience is largely positive. Many appreciate the value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been almost a month since I purchased this laptop. So far it's been working good. Sterdy performance, quick boots and no overheating issues faced so far.
I would recommend this to a friend some issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for the price. overheats constantly, always issues with the keypad and the sound ALWAYS has issues. my friend has the same one and has the same issues.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello EvaD,
Thank you for taking the time to leave a review of your Inspiron 7420. We are sorry to hear that you are experiencing an issue with your system overheating. That is not the type of product Dell intends to deliver to our customers. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Dell Inspiron....wish I had chosen diferently
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is barely 6 months old and already having issues.... Dell is not very helpful and will not consider a replacement
No, I would not recommend this to a friendLove this Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave up a very nice Dell work computer upon retirement and I was pretty spoiled. But this Dell has been a great replacement. Primary programs used are MS Office 365, Google Suite, Lucid, and Adobe Lightroom. All work great without issue and the display and speed are outstanding. Cloud storage for all files so minimum use of internal storage, but plenty there if needed.
I would recommend this to a friendDell Laptop, strike one, working on #2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holding out a bit here. First one I took home crashed and wouldn't reload. Best Buy replaced without incident and the 2nd one seems to be working fine.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey dklang,
Thank you for taking the time to leave a review of your Inspiron 7420. We are sorry to hear that you were experiencing an issue with your system crashing but are happy to hear that you received a new device, and the issue has been resolved. We have noted the details of your statement and will use them in the future to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Touch screen
Nice and light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my wife's Dell laptop; we're into the 21st century now :) . Windows 11 is cool with the touch screen which is bright and sharp.
I would recommend this to a friend - Pros mentioned:Performance
Loving this Pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful laptop. It is very gorgeous, indeed. I strongly recommend it.
I would recommend this to a friend Cpa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is amazing! good price. The staff was very knowledgeable and explained and answered all of questions. Exceeds our expectations.
I would recommend this to a friend- Pros mentioned:Speed
Fast and furious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed for productivity and leisure streaming.
I would recommend this to a friend - Pros mentioned:Performance
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great. I'd recommend it to anyone who needs a portable and powerful PC
I would recommend this to a friend - Pros mentioned:Speed
Fast laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really fast however I kind of prefer a MacBook over A dell
I would recommend this to a friend - Pros mentioned:Performance
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for college. Classes haven't started yet but I have been fooling around with it in preparation. So far so good!
I would recommend this to a friend Good for what it costs !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Except for the occasional heat or engine running kindaa sounds, rest is great
I would recommend this to a friend- Pros mentioned:Speed
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop. Watch videos and surf the net with great speed.
I would recommend this to a friend - Pros mentioned:Speed
Great value!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Purchased for my daughter for college. Super easy set up, sound is great and processor speed is quick.
I would recommend this to a friend - Pros mentioned:Speed
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking device with speedy response and powerful processor. Happy with the choice for our engineering student
I would recommend this to a friend - Pros mentioned:Touch screen
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great. Screen is large. The touch screen is very responsive as well as the keyboard.
I would recommend this to a friend Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a little too small for an older person. Retuned soon after purchase to do that fact and unable to provide much information!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello RobertC,
Thank you for taking the time to leave a review of your Inspiron 7420. We are sorry to hear that you were not completely satisfied with the size of your device and decided to return it. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Open Box Gem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, best price. I scrubbed the usual suspect stores and once again found the value at Best Buy.
I would recommend this to a friend- Pros mentioned:Speed
Best all rounder computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for every day use! Screen is awesome. Fast and Snappy!
I would recommend this to a friend