Customer Ratings & Reviews

I really wanted to like this laptop, and I did for about the first week, then the laptop started to separate on the corner whenever I closed and opened the lid. Can't have that so I had to return it. Had it not been for that, I would still be using it, as I had absolutely no other complaints. Specs were good for the price paid, and the display was really clear.

quick boot, long battery life, great display, my only issue is the touchpad tho, it doesnt have that positive click feeling kinda like you dont know if you really clicked it once or twice because of the sound.

I am HIGHLY disappointed with this computer. I've had it about 5-6 weeks, and installed a recommended update. I can now no longer access the One Drive, the calculator, and many other apps. I'm going to have to take it somewhere to be fixed.

Truly hated it and had to return. Design is sort of ugly and gets very loud. It made it hard to focus on studying or to watch a video. I got another laptop after returning this for cheaper and it works way better.

_____ *Pros: -Good hardware configuration (12th-gen Core i7, 16GB of RAM, 512GB NVME drive) for everyday usage. -Huge & accurate Precision trackpad that supports custom finger gestures. -Even & bright display lighting. -Good color profile that’s not overly saturated. -The 1920x1200 touchscreen is responsive and accurate. -Tactile and comfortably spaced keyboard. -Keyboard backlighting offers good contrast against the dark keyboard. -Stiff and non-wobbly hinge. -Fingerprint sensor unlock is fast and convenient. -Windows 11 is fast, responsive, and stable. -Good speakers. -Easy to remove the bottom panel to upgrade components. _____ *Neutral: -No dedicated PgUp and PgDown buttons. -The fingerprint sensor isn’t as accurate & fast as on smartphones. -Comes with many preloaded with apps I don’t want. -At 3.46 lbs, it’s kind of heavy to be used like a tablet. -The key travel is a bit shorter than I like and not very comfortable. -I don’t like the new Start Menu on Windows 11. _____ *Cons: -Battery life isn’t that good. The Dell Inspiron 7420 is my second 14” 2-in-1 Windows laptop, with the 2018 HP Spectre x360 being my first, and my third Inspiron since I began using laptops in the early 2000’s. For the most part, I’m happy and content with it. The laptop has a simple but functional design, the performance is good thanks to the 12th-gen Intel Core i7 and NVME hard drive, the keyboard is easy to type on and live with, the touchpad is huge and responsive, and the display is uniformly lit and can get bright enough for my front porch usage. The battery life, however, was a bit disappointing from its 4-cell, 54-Wh cell. At $799.99 (as of 2022-06-21), I think it’s fairly and affordably priced. I feel like I’m getting a good deal and I can comfortably recommend it to friends and family looking for an everyday laptop that can handle office tasks, web browsing, and multimedia consumption. === Design & Build Quality === Being an Inspiron, the design is expectedly just okay and there’s nothing special or standout about it. It’s not cheap-looking but it isn’t premium-looking either. Although it doesn’t really stand out from a sea of others in this price range, it’s at least clean-looking and functionally built, with a decent selection and number of ports (1x USB-A, 2x USB-C, 1x HDMI, 1x SD-card, and 1x audio). The build materials, build quality, and the fit-and-finish are great for this price point. My two previous Inspirons from over a decade ago were cheap-feeling and crinkling plastic builds but the 7420 comes with an aluminum lid which feels nice in-hand and doesn’t creak. The keyboard deck also feels solid and pressing down on it barely made it flex. The low-profile keys on the keyboard are nicely spaced apart and they don’t wobble around. There is a nice-feeling bump when pressing down on them, and I was able to type at my usual 95 to 100 wpm speed. I wish the keys were better dampened, though, to prevent finger fatigue when doing lots of typing. Also, the uptake rate is kind of on the slower side for me. I didn’t experience any issues with the large Precision touchpad. Thanks to its generous size, it’s easy to swipe, tap, and drag things around. The surface is smooth but not as nice-feeling as doing swipes on glass touchpads found on more expensive laptops. I found the touchpad to be very stiff when clicking on it but it’s a non-issue for me as I always use my wireless mouse. I was pleasantly surprised by the 14” 1920x1200 WVA display from BOE. The backlighting is uniform and even with no unsightly bright spots in any of the corners. The colors pop out and look nice without being oversaturated. The touch-enabled screen is responsive and accurate. There is minimal bezel on the sides, and thanks to the 16:10 aspect ratio, the 14” screen on the 7420 looks bigger than other 14” laptops I’ve used before. Being a 2-in-1, one can flip the display backwards to use the laptop like a tablet which is useful at times. At 3.46 lbs, it’s quite heavy as a tablet, but I likehaving this option. There was no stylus included inside the box but it is stylus-enabled. Another pleasant surprise was the aural quality from the Waves MaxxAudio Pro speakers. Music sounds loud, punchy, and even the bass was okay. The vocals sound warm and the soundstage is well represented. The speakers on the 7420 are definitely way better than the ones on my HP Spectre x360. === Performance === My 7420 is configured with a 12th-gen Intel Core i7 1255U with 10 cores, 16GB of DDR4, Iris Xe graphics, and a Samsung 512GB NVME drive (PM991a, PCI-E 3.0 x4), and it’s been satisfactorily performant. It can handle everything I normally do on my non-gaming laptops, such as office tasks, heavy multi-tab browsing, video editing and encoding, watching movies, and listening to music. I didn’t run any games because I have my gaming laptops for that but I’m sure it can probably older games pretty well. The boot times are quick and short, and file transfers are speedy. Future upgradeability is a positive since th bottom panel can be easily removed to access the battery, memory slots, and the M.2 2280 slot. At this price point, I’m completely happy with the 7420. === Windows 11 Home and preloaded apps === The 7420 is my second Windows 11 PC and I still prefer Windows 10 over it. My main issue with Windows 11 is the Start Menu because it displays so little of my apps and there is a lot of wasted space. As expected, the laptop came preloaded with lots of apps I don’t want, such as Spotify, WhatsApp, Twitter, TikTok, Instagram, Facebook, Alexa, and McAfee antivirus. Fortunately, they can all be quickly uninstalled. I’m still getting used to Windows 11 and I’m sure it’ll grow on me. At least it’s stable and snappy in performance. === Battery life === I didn’t expect much in terms of battery life due to its smallish 4-cell, 64Wh rating, but I was still disappointed by how quickly the battery depleted from 100% to zero with the screen brightness turned all the way up. At max brightness, the 7420 needed a recharge after only about 2 hours. With the display set at its second dimmest setting, it lasted about 3.5 hours. === Is it a good buy? == At $799.99, I would say yes. The Inspiron 7420 offers good performance, a pleasant display, a good keyboard, and a large touchpad surface that makes it a good daily driver for most tasks. With great sounding speakers, it also makes for a good multimedia device.

Its a decent device for personal use. I got it at a discounted price on BestBuy so it was worth it. The laptop is a bit heavy and I personally prefer 16:10 aspect ratio. 5 stars for BestBuy delivery.

I really like my new laptop. It is much faster than my old one. I’m still learning its full capabilities, but so far so good. I also think it’s more secure than my cell phone for certain things.

My biggest issue with this laptop is how horrible the mic is. It makes Zooms an absolute pain.

I love the 14" size and the feel of the keyboard. There is also a noticeable speed and performance improvement over my previous laptop.

Very inferior laptop. The left control key broke in less than three months. I never had that happen to me in the past. The laptop just don't worth the price. I am very disappointed.

The computer is fine. However, battery indicator seems inconsistent about time remaining. Windows 11 is not as good as windows 10. Maybe got to get use to it.

This is perfect for personal and business use. I enjoy the display and the fact that 8 can use it as a tablet or laptop whenever I need to.

So much better than my last computer! It was very old. almost 1 month in I cannot get the built in camera to work again. NONE of the help online or in the computer solves the issue.

I had bought a similar computer last year and I thought it was going to be as easy to navigate as the other. It logs me out. In the middle of a task stiff pops up. There is only on usb portal which is so inconvenient plus injecting my usb it feels rusty and does not go in smoothly like my Oder dell. Over all I am unsatisfied with this product.

Needed a computer with windows 10 , they found me one that I liked and they told me about their total tech … they loaded window 10 and eliminated Virus software .. Their team was very helpful

We finally got it setup after 3 weeks (thanks Covid). We are still having trouble with a box on the screen that will not allow key strokes. I can update this review after we have used it for a while.

Bought this for my husband who had been on an old Apple laptop and he is sooo happy with this purchase. He loves this laptop!

My next generation Apple AirPods are wonderful. They are perfect for my needs. I was delighted to know the AirPods were available at my local Best Buy store in Cool Springs.

Really nice laptop at a good price. Service people and customer service representatives were extremely easy to work with and made this a great buying experience.

Nice laptop replacement for my older laptop. Easy to set up and came with some nice software offers. Haven’t had it long enough to write much more about its performance.