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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 767 reviews
  • Rated 5 out of 5 stars

    Nice change from a desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a desktop before. Love the ease of moving it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great, exactly what I was expecting from Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best Buy Computer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works as advertised, I always stick with a name brand. No issues so far, I think I will be using this computer for several years. Best Buy is my preferred store for appliances and computer equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and great advice at local Best Buy In Phila

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy set up, clear graphics, exceptional value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2in1 Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2in1 Laptop for daily college use. Upgradable SDD and RAM. Screen brightness a bit dark outside. Budget friendly PC in a solid aluminum alloy chasis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what i needed to start school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. caught onsale so even better. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for everyday office use. Good for students too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good replacement for something like a chrome book. It gets very hot if you set it in your lap. The back lit key pad is nice. The track pad works well. The SSD is fast and windows load quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and laptop I buy all in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved is very much is easy to manage and.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent highschool laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for my daughter in college. Only issue was that it didn’t have all the features she needed for her field in computer science. Broke down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a better price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little overprice for what's in it. But, it's a neat little machine. It does the basics and that's what I bought it for. But, it could have been a better price.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BearMSU,
      Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not satisfied with the price of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link below.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Workable purchase for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually keep up to date on technology so for me this laptop is great. It does what I ask it to do and so far flawlessly. Wasn't impressed with Windows and have had Apple laptops until now. Windows has come a long way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was good while it lasted.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop for casual gaming and day-to-day web browsing. 2.5 years later the laptop will not turn on. Per geek squad, the motherboard is corrupted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    spotty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box TV. When i got it set up, I discovered that it had 2 small white dots on the screen that are permanent. I kept it because they do not distract too much from the the rest of the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall it’s alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop if you’re using it for basic use only. I would say the audio is not that good and over time makes an elastic noise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rajesh M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great, but the battery is giving warnings to replace it within 3 days. The bad part is that I bought this for my niece when she was here in Seattle and now is in India. Dell India is not offering the warranty replacements and asking her to pay. This is a bummer and am not happy that the battery is failing in 3 days on a brand new Laptop. Very sad to see that Dell India is not offering to replace it for free under warranty given it failed in 3 days. What happened to your QA TESTING for the battery to fail in 3 days ?

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey RajeshM,
      Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your battery failing. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Performance at a Budget Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Inspiron 7425 2-in-1 14 is the laptop for the 98% of us. It's an excellent all-arounder laptop at a budget price, with performance and features that rival the highest end laptops of just a couple of years ago. The construction is excellent, with an all aluminum design and a nice, solid feeling keyboard deck. The keyboard deserves note as well. It's a compact, chiclet style keyboard that seems standard on laptops these days, but the tactile feedback is very good. The keys are full sized, nicely spaced and backlit. Typing on it is very fast. One nice touch, the function keys do double duty and can be set as either 'F' keys or media control keys by default. To access the other controls, you use the "Function" key. The 14 inch display is very sharp and bright with a very small bezel. The resolution is FHD+, 1920x1200, which makes the display slightly more square and allows a little extra length for documents, spread sheets, and so forth to be displayed. For videos, you probably won't notice any difference, but if you use this laptop for anything office you'll appreciate the extra display length. The display is touch sensitive and very precise. BTW., I was able to reduce the font scaling to 100% from the default 150% and it was perfectly readable. The display folds all the way back to a 'tablet' type configuration and a separate pen is available if desired. I've used it in 'tent' configuration for watching videos. The size of the Inspiron 7425 is almost exactly the same as the 13 inch laptop it's replacing. At around three and a quarter lbs its very easily carried around. The battery life is excellent, I've used it off and on all day, with a couple of multi-hour stretches and still had around 25% battery left. Compute power is more than adequate, the AMD 5625u surpassing my previous ultrabook's 8th gen I7. Unless you're a high end gamer or running ML training, it should be fine. I've done GoPro editing, video meetings, office, some gaming and video streaming with no hiccups. The AMD on chip graphics performance seems to be really good. The video camera is very sharp, with 1080p resolution and a slide security cover if you're so inclined. Out of the box, you get a USB-c charger, the 2-in-1, and a very brief pictorial showing the location of the ports and important keys. Open the lid and the unit is on. It comes pre-installed with Windows 11, which takes some getting used to. NOTE: During setup, you have to log on using or creating a Microsoft user id, although you can switch to a local user later. There is a fingerprint reader that works very well, enough so that for the first time I've enabled login security on a personal laptop using the fingerprint reader. Once you go through setup and the inevitable updates, you're set to go. The internal SSD is very fast. Closing the lid by default puts the laptop to sleep, I changed it to hibernate because the startup/shutdown times were so fast (maybe 10 sec or so). There are two USB-c 3.2 connectors and either one can be used for charging the laptop, which is very convenient. They can also be used for usb video. Additonally, there is a USB3.0a connector for legacy usb devices and a HDMI connector. There is the ubiquitous mini-jack for audio and a slot for a micro-sd card. Bluetooth 5.0 and WiFi 6AX provide wireless connectivity. The Dell Inspiron 7425 2-in-1 is an excellent value, well built and should last a long time. It provides a surprisingly high level of performance and portability for the price and even not considering the price. Highly recommended!

    I would recommend this to a friend