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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 767 reviews
  • Rated 3 out of 5 stars

    Dell freeze/weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze on startup. Bought it as open box so not surprised. The base is pretty heavy too so if you're looking for something light and portable this isn't it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    len

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that this laptop had only one USB port connection. My other similar Inspirion [model 741] had broken and it had two USB ports. Now I have to buy an adapter.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello There LeonardE,

      Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with the port availability on your device. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.

      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Performance at a Budget Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Inspiron 7425 2-in-1 14 is the laptop for the 98% of us. It's an excellent all-arounder laptop at a budget price, with performance and features that rival the highest end laptops of just a couple of years ago. The construction is excellent, with an all aluminum design and a nice, solid feeling keyboard deck. The keyboard deserves note as well. It's a compact, chiclet style keyboard that seems standard on laptops these days, but the tactile feedback is very good. The keys are full sized, nicely spaced and backlit. Typing on it is very fast. One nice touch, the function keys do double duty and can be set as either 'F' keys or media control keys by default. To access the other controls, you use the "Function" key. The 14 inch display is very sharp and bright with a very small bezel. The resolution is FHD+, 1920x1200, which makes the display slightly more square and allows a little extra length for documents, spread sheets, and so forth to be displayed. For videos, you probably won't notice any difference, but if you use this laptop for anything office you'll appreciate the extra display length. The display is touch sensitive and very precise. BTW., I was able to reduce the font scaling to 100% from the default 150% and it was perfectly readable. The display folds all the way back to a 'tablet' type configuration and a separate pen is available if desired. I've used it in 'tent' configuration for watching videos. The size of the Inspiron 7425 is almost exactly the same as the 13 inch laptop it's replacing. At around three and a quarter lbs its very easily carried around. The battery life is excellent, I've used it off and on all day, with a couple of multi-hour stretches and still had around 25% battery left. Compute power is more than adequate, the AMD 5625u surpassing my previous ultrabook's 8th gen I7. Unless you're a high end gamer or running ML training, it should be fine. I've done GoPro editing, video meetings, office, some gaming and video streaming with no hiccups. The AMD on chip graphics performance seems to be really good. The video camera is very sharp, with 1080p resolution and a slide security cover if you're so inclined. Out of the box, you get a USB-c charger, the 2-in-1, and a very brief pictorial showing the location of the ports and important keys. Open the lid and the unit is on. It comes pre-installed with Windows 11, which takes some getting used to. NOTE: During setup, you have to log on using or creating a Microsoft user id, although you can switch to a local user later. There is a fingerprint reader that works very well, enough so that for the first time I've enabled login security on a personal laptop using the fingerprint reader. Once you go through setup and the inevitable updates, you're set to go. The internal SSD is very fast. Closing the lid by default puts the laptop to sleep, I changed it to hibernate because the startup/shutdown times were so fast (maybe 10 sec or so). There are two USB-c 3.2 connectors and either one can be used for charging the laptop, which is very convenient. They can also be used for usb video. Additonally, there is a USB3.0a connector for legacy usb devices and a HDMI connector. There is the ubiquitous mini-jack for audio and a slot for a micro-sd card. Bluetooth 5.0 and WiFi 6AX provide wireless connectivity. The Dell Inspiron 7425 2-in-1 is an excellent value, well built and should last a long time. It provides a surprisingly high level of performance and portability for the price and even not considering the price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very good keyboard feels like great quality, very quiet, and backlit. Touch screen is great and screen is wonderful! Very happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad. But not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab top is very tight to open. The key pad you have to press really hard to get the cursor to move. Most importantly the battery doesn’t last long at all. Maybe two days

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi DarrenM,
      We appreciate you taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your battery runtime. That is not the type of feedback we like to hear from our customers. Below I have provided troubleshooting steps to help resolve your issue.
      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best Regards,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It will be perfect for my business and starting my MBA program. Not as lightweight as i hoped but works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that I can't get the solitaire game and no google for searching. The Geeks tried but still not fixed. Not a good choice.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There RhondaF,
      We want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of the statement and will use them to improve our current and future products.

      Should you need further assistance, you can contact Dell directly with the information below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! I am in college, and I think it will be beneficial. The only downside is that when you do not update, it makes a loud fan noise.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one got something spilled in it. Had it for almost 5 years. Wife loved it. Found this one on sale. She's happy again. Does everything she needs it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    I love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really loving my purchase the more I use it. The only con I would say is the fan is kind of loud. I’m also having to charge a bit much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 for kids for Christmas, both devices give internet connection issues. One had to be exchanged, the other ine is about to have to go back as well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi TK2019,
      Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are experiencing Wi-Fi connectivity issues on your device. That is not the type of feedback we like to hear from our customers. Before making the decision to return the second device we recommend following the troubleshooting steps to help resolve your issue.
      1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
      2. If the issue persists, proceed to step 3.
      3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
      4. Power ON the Modem, and wait for it to boot fully.
      5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
      6. Power ON the Dell system.
      7. Open Network and Sharing Center
      8. In the left side navigation pane, click on Change Adapter Settings
      9. Right click on the wireless connection icon and select Properties followed by the Configure button
      10. Under Wireless Options, select the Wireless N mode
      11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
      12. From the drop-down menu, choose Disable followed by Ok
      13. This should restore the wireless download and upload speed.
      14.Internet speed can be tested at http://speedtest.net.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best Regards,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Dell laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop is small and easy to tote. The keyboard is easy to use. The stylist design is attractive. I connected my dell laptop to my dell printer is seconds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, but it may be user error, but it and I are becoming familiar with Geek Squad. Software and Hardware problems.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi MarciaG,

      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7425. We are happy to hear that you are enjoying your device but are sorry to hear you are experiencing a hardware issue. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We would love to help you resolve your issue. At your convenience we recommend using the toll-free number or chat link below to reach a member of our support team.

      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    BUY NEW!! Not open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box-excellent, which was probably my mistake. It worked well for a day & then the battery died. While I was using it, it was great. The display was clear. I loved the backlit keyboard. I could have multiple tabs open & nothing would freeze. Super easy to use. If it was new, I’m sure it would’ve been great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2-in-one Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response rate of the computer is very fast. I love the touch screen and the way it folds into a tablet. It is also a nice portable size for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My new Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's lightweight and doubles as a tablet. Screen not as big, but that's okay too. Overall all and so for I like it. Oh and no 10key but no worries

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a convenient laptop to use in terms of portability but very poor battery life The charge does not hold good for more than 4 hours.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear AmitN,
      Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7425. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Microscosoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just getting started to learn Microsoft programs. I was trying to get the office home n student loaded to use, Microsoft 365 was trying to get me to load it, trying to sway me into purchasing the 365, or try. Well before I knew it? I had purchased 365 n tried to download. So office is not really opperatible. Trying to see if I can get 365 to work. Own both programs, and paid for. Thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-Inspiron Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new laptop so far! have experienced no problems I like the backlit keys as well as the size is perfect. It is not too big and not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It’s good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s 2-1 laptop for work stuff tablet for browsing fast everything feels smooth

    I would recommend this to a friend