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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 767 reviews
  • Rated 4 out of 5 stars

    A little frustrated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was helpful and gave us good info., although when ringing us up failed to give us the discount price until I pointed it out to him, and he made the adjustment and apologized for the error. The next day they called to say that they had installed the programs we wanted, and told us to come in and pick it up, stood in line and was told we needed and appointment for pick up, we told that person that we were told to pick it up so she went back to see who called us and made it right after a 10 min. wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a convenient laptop to use in terms of portability but very poor battery life The charge does not hold good for more than 4 hours.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear AmitN,
      Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7425. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does what you need it doesnt go above and beyond that. The sound system is messed up, and it has other issues that it comes with.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Monroe007,

      We appreciate you taking the time to leave us a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your audio output. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help resolve your issue.

      Troubleshooting Audio:

      1. Click Start and select Settings (gear icon).
      2. Click Update & Security and select Troubleshoot.
      3. Click Recording Audio and then click Run the troubleshooter.
      4. Follow the on-screen instructions to complete the troubleshooting process.

      This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3
      If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. I use it for both work and school and it has served all of my needs. Great price for all the fun features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, upgradeable with two slots for RAM, one M.2 for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fantastic laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast this laptop is and works perfectly for school work! it does need a lot of updates it seems to update every other day lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't fully "unboxed" all this can do. It meets my home office type projects. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had it for a week. No problems. Remoting into work from home. Fast processor. All the bells and whistles I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for college and it has exceeded my expectations. Love the touch screen and how it can convert into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great and meets all expectations. It is very lightweight and good for college. Everything works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. It has all the specs I needed plus the versatility of a touch screen and a full keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase of this laptop. The speed is good enough for all my personal use and browsing the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop a little heavy it just wasnt thr ine for me but i would recommend it for stable use

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear SarahM,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with the weight of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We will escalate the notes from your statement to your quality team for improvements on current and future products. If you need further assistance I have provided the toll-free number and chat link below to our support team.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Price and Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is great for a college student or employee, so far it's worked perfect and I have no concerns or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspiron 2 in 1 touch laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good dell laptop. very fast for my needs. comes on when you open the laptop. finger print scanner is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best laptop I have had easy to start it fast it is a little heavy but over all definitely worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LOVE IT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Dell products but this touch screen is by far the best experience I have ever had with ANY lap top. WOW!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent touch screen laptop at a great price. Good choice for on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love but needs more ram...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very exciting and still is to a point. The first month I owned it, it shut down and I had to call Dell Support to wipe everything. They were super helpful though so shout out to Dell! I would recommend a different model or maybe a laptop with more ram to be future-proof. Definitely better than spending money on a MacBook Pro and worth the money other than having more ram.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this computer for work, it works great. love the sleekness and the 2in1/touchscreen capabilities

    I would recommend this to a friend