Customer Ratings & Reviews
- Model:
- i7425-A242PBL-PUS
- SKU:
- 6503229
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Dell Inspiron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an economical laptop and this is a great laptop for the money!
I would recommend this to a friendNot for business laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s doing the same thing as older version did. Seem smaller too
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear SarahR,
We want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements in current and future products. If you need further assistance we recommend reaching out to a member of our support team with the toll-free number and chat link below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
- Pros mentioned:Performance
New laptop stores more data, and takes less space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new computer has been used for less than 2 weeks, but so far it is working well.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked great, at first. The camera quit in the middle of a zoomed meeting. Contacted the tech, she did everything possible, from her end. Scheduled me for an appointment with in store tech. This store is 200 miles away, it is the closest one. Our roads are terrible this time of year. Have to wait.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There SandraM,
Thank you for your feedback and input of your Inspiron 2-in-1 laptop. We apologize for the issues you have come across when trying to use your webcam. We would love to help right away. To reinstall the webcam drivers, perform the following steps.
1. Close any applications that are using the webcam (this may include web pages). Save and close any applications that you are working on as the computer will need to restart.
2. Press and hold the Windows key, and then press the q key.
3. In the search box type device manager.
4. Select Device Manager (Control panel) in the list of results.
5. Touch or click the plus (+) sign to the left of Cameras or Imaging Devices.
- Note: When there is no listing for Cameras or Imaging Devices, "Contact Technical Support."
6. Touch and hold or right-click Integrated Webcam or USB camera.
7. Touch or click Uninstall.
8. Confirm the uninstall process by clicking OK.
9. Once uninstalled, restart the computer.
- Note: Windows 10 will automatically detect and install the Webcam drivers.
10. When the Webcam does still does not function, the webcam software should also be uninstalled and reinstalled after the drivers are installed. Contact the Webcam software provider for assistance.
If you still come across issues with your webcam, this link can be used for further solutions and details: http://dell.to/3m00ioA
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
- Pros mentioned:Performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer… meeting all our expectations and beyond. Well pleased!
I would recommend this to a friend - Pros mentioned:Weight
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. Its lightweight, practical and has suited me well.
I would recommend this to a friend Skip this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is achingly slow compared to my prior (8 GB Asus). I also wish someone had told me how poor the performance is for an 8 GB Dell (or how outdated 8 GB is). I got this because of a best buy recommendation. I cannot afford to spend more to upgrade this laptop; I wish I'd gotten a mac. Please let me know if I can swap this out for a mac. I just got this computer 2 weeks ago, and now it's too late to return, and I spent $800 and can't have two tabs open at once, despite having very little loaded on my computer so far. I'm a small business owner, and I'm losing time and money due to the slow speed of this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Anonymous,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 7425. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Cons mentioned:Condition
always buy new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a refurbished item. The charger was incorrect but was replaced. The sound would not work and after setting my password the laptop would not let me on. The service dept. allowed me to return the computer with a full refund.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
JoyToy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use!! Programs and apps easy to load. Glad we purchased it!
I would recommend this to a friend - Pros mentioned:Ease of use
Emma's laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice laptop. Navigation is easy. My 17 year old loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. As advertised. My Daughter loves her new laptop.
I would recommend this to a friend Critical design flaw with the hinge.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a great laptop, but unfortunately contains a critical design flaw which Dell refuses to acknowledge; just search the word "hinge" in reviews, or Google hinge issues with the Inspiron 7425 and/or 7415. After a few short months the hinge became disconnected inside the housing & I'd hear a popping noise when opening / shutting the laptop. The bottom plate now pops out in the rear-right corner when opening the screen. You can even search this model on eBay & are guaranteed to find a few auctions revealing hinge-damage (in the exact same spot). Dell is refusing to repair despite falling under warranty; they're claiming I've done this myself somehow (despite the laptop looking completely new otherwise). I've owned Dell machines since 1999, but this is my last.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Ryan,
Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that the hinge became disconnected from the housing. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. We would love the chance to help you. Below I have provided the toll-free number and chat link to reach a member of our Support Team.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
- Pros mentioned:Touch screen
Just what my grand daughter wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent student laptop. Screen and keybboard are topnotch.
I would recommend this to a friend - Pros mentioned:Speed
Dell Inspiron laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really like my new computer speed is what i wanted for what i do.
I would recommend this to a friend - Pros mentioned:Performance
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God for overall use and streaming. Overall satisfied
I would recommend this to a friend - Pros mentioned:Weight
Great laptop/tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Lightweight yet durable. Perfect.
I would recommend this to a friend Dell Inspiron 2-in-1 Touch Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my Dell Inspiron for the simple fact that it's a 2- in- 1. I like the fact that it accommodates my different needs whether I'm doing personal home stuff, checking emails or watching a video. Windows 11 came with the laptop so I'm still learning this OS. All in all I have to say I like it very much and the price was great too.
I would recommend this to a friend- Pros mentioned:Performance
Great Pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love it so very much must buy Pc wonderful
I would recommend this to a friend - Pros mentioned:Weight
Lap top review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boght for college student, loves it. very light weight
I would recommend this to a friend - Pros mentioned:Touch screen
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase especially the touch screen, highly recommended
I would recommend this to a friend