Customer Ratings & Reviews
- Model:
- i7425-A242PBL-PUS
- SKU:
- 6503229
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Like this unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Love the picture quality. Bought this little unit to travel with. Hasnt disappointed so far... battery life could be a little better though.
I would recommend this to a friendfunctional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Had issues with wifi connectivity on the first one I got and had to have it replaced but aside from that no complaints.
I would recommend this to a friendBattery Issue from the start
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine had problems from the moment I opened it up. It would not take a charge, was very slow when plugged in. I could not install Microsoft office I kept getting error codes. Thought that the battery was working after inital charging. Took it off the charger drove home (20 min) got home and no charge. Would not recommend! Returned immediately
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There FunnyGuy,
We appreciate you taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you were not completely satisfied and decided to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Fantastic laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is perfect for me. Quick, easy to set up. I do a lot of video calls and it is reliable.
I would recommend this to a friendNice UI but only lasted one week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new model and the battery was not recognized within 1 week. I had barely used the laptop when this issue came up. Pretty ridiculous to have the battery crap out on my 7th day of ownership. I will say the purchasing and return process was very easy though.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There NewLaptop,
Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you were experiencing an issue with your battery not being recognized and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep that helped me was amazing. He listened to my needs and described the perfect laptop to meet them. The caveat it was discounted $250.
I would recommend this to a friendInternet connectivity issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it less than two months ago and already having serious problem with internet access. The Geek Squad guy said it’s a problem with Windows 11 and the Real Tex Media software. I had to spend more money for a workaround plug in device and it’s still not working right. I’m considering returning everything and demanding my money back.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Rick,
We appreciate you taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your Wi-Fi connectivity. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided steps to help resolve your issue.
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
You can read the full article here - http://dell.to/2sLtwRh.
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
open box beauty.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super happy! very fast, great touch response on screen & mouse pad. excellent built in virus protection. it was open box, but was like brand new.
I would recommend this to a friendBlue Screen and Reboot Constantly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for work with high intentions. However, since I have purchased this laptop, I have had several issues. Constant Blue Screens and BitLock encryptions. Takes me about two hours every time this occurs. Very annoying and it seems as there is no fix.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings BetterLuckNextTime,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen issues you are experiencing with your Inspiron 7425. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3xcCmaM
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
good when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice computer , but windows os keeps crashing so kinda disappointing =(
I would recommend this to a friendBrand response from YourDellTeam
Posted .Greetings JonathanA,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 7425. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful mad ecomouter and technology on it it was recommended by the Best Buy rep who helped me and I he was right and had good customer service
I would recommend this to a friendOk computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is good for the price.But it need to have office 365 for free on it
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Jackb,
Thank you very much for your valued feedback. We are glad that your Dell Inspiron 7425 2-in-1 computer met your expectations and that you feel like it is a good value for the price, but we are sorry to hear that you are not too happy with the fact that Microsoft Office programs were not included for free with the purchase. We will share your review with our quality team, so future improvements can be made.
For your reference, I have provided a link to Microsoft Support:
Microsoft Support: http://bit.ly/36ClDzK
I have also provided 2 links that should help with Microsoft Office if needed:
User Guide for Microsoft Office: https://dell.to/2MG9brH
FAQ about Microsoft Office on your Dell PC: https://dell.to/3tCRfz9
If you have any specific questions or concern regarding your Inspiron computer, please don’t hesitate to contact the Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
A decent laptop for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent laptop for everyday use. Sound quality is bit low, but otherwise everything looks good.
I would recommend this to a friendKudos to Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new computer! Everyone at Best Buy was professional, courteous and very helpful. Thanks to all!
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and fast. Fingerprint login is amazing and flip feature is cool even though I don’t think I will use that feature very much.
I would recommend this to a friendOk laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's a decent unit, only drawback is non-expandable memory, but that is the "new" normal
I would recommend this to a frienddell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product but requires some additions such as a larger screen and a connection with another computer
I would recommend this to a friendIt's a dell…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a dell…not a fan, but my youngest was advised this laptop would be needed for his major in college.
No, I would not recommend this to a friendHome user.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a great laptop so far. It is similar to my last one. It has good response time so it saves time for my uses.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a dell laptop and am very happy with this one. Really like how when you open the laptop it auto turns on.
I would recommend this to a friend