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Customer Ratings & Reviews

Your price for this item is $226.99
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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 767 reviews
  • Rated 1 out of 5 stars

    Really cheap material, don't buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap material. They invented something that they can't sustain. After exactly one year the screen articulation is totally destroyed. And the keys letters print is geting out. Yes, I took care of my computer, and I barely used it fully open.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Robert,
      Thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with the build quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend reaching out to our Dell Support Team with the toll-free number or chat link below at your convenience.
      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geeks guys rock. I still have a few things to fix but i was waiting til things calm down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a laptop for school and the one I got was a little pricey but I love it because it has everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dissappinted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery goes down fast. Lots of pop-up,. Commercials. Block screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny was very efficient and knowledgeable. I offered him an opportunity in sales with my company. Give this guy a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Reliable Touch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes it easy for working, socializing and shopping online. It helps me to handle my day-to-dat-task efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was knowledgeable and friendly. He was able to help me make the best choice of laptop for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week it was ok. After that, I noticed a popping noise when opening the laptop. The right side of the laptop’s casing breaks open when I open the laptop, looks like the hinge on the right aide is forcing it to open. Not satisfied at all and will return soon.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Napoleon,

      Thank you very much for your valued review. We apologize for the hinge issues you are experiencing with your Dell Inspiron 7425 2-in-1 computer. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

      Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Battery not recognized the next day after my purc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the battery. It was not getting recognized by the laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear hkkkk,
      We want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that your device is not recognizing your battery. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.

      Battery Help & Support: https://dell.to/3Yjpbjb

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Sincerely,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker quality could be better but it’s overall a pretty decent computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, serves its purpose for home-use, no gaming, just internet browsing, and zoom calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast shipping and customer service was excellent when I called about the product

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nothing but compliments

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell – Inspiron 2-in-1 14.0 Touch Laptop – AMD Ryzen 5 – 8GB Memory – 512GB Solid State Drive is a great addition to add to help me with my technology needs. Its smaller size makes it easier to travel with, but the processing power it produces is comparable to the larger more expensive laptops. The initial setup is following simple commands. My Dell connects me with all aspects of the Dell – Inspiron 2-in-1 14.0 Touch Laptop – AMD Ryzen 5 – 8GB Memory – 512GB Solid State Drive. I was up and running in a matter of minutes. Security sign in options are password, pin code or using my fingerprint which is the best form of secure sign in. Amazon Alexa for PC is also included for making commands with my voice to assist me with everyday life situations. McAfee security and Microsoft Office comes in a trial version. I have access to the Microsoft store to install hundreds of apps. Skype is pre-installed as well for video calling. The 2-in-1 capacity of the Dell – Inspiron 2-in-1 14.0 Touch Laptop – AMD Ryzen 5 – 8GB Memory – 512GB Solid State Drive makes it very beneficial for me, because it allows me to have a basic laptop operating system when needed and an Android tablet when app usage becomes necessary. The Touch-Screen function is a great addition to have with app usage. The camera works excellently with in depth clarity and pixilation and the volume is perfect for a small laptop. I installed several software packages and apps to test out the Dell – Inspiron 2-in-1 14.0 Touch Laptop – AMD Ryzen 5 – 8GB Memory – 512GB Solid State Drive. The laptop function is problem free and processes data instantly and the android function performs as any large tablet would with commands from my fingers. I have nothing but good statements to write about the Dell – Inspiron 2-in-1 14.0 Touch Laptop – AMD Ryzen 5 – 8GB Memory – 512GB Solid State Drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but I like my older one better. Had trouble getting it setup.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great portable 2-in-1 laptop and tablet.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable 2-in-1 laptop. This is a well built laptop that is a great size for doing typical tasks you use for a laptop. My teenage daughter likes this laptop due to its size and functionality. It has an HDMI port, (2) USB-C ports, an SD card slot and a USB-Gen 1 as well as a headset port. All perfect for what a typical user that just wants to browse the internet or do school work or game. We like that it is light and portable as it was used for a virtual meeting where the laptop moved around the house due to background noise. The only issue I had early was after connecting to the wifi in the house it took a while to reconnect. I was experiencing some issue where it stated I was not connected to the internet but I was but I could also not see the wifi network or even select a different network. I restarted the computer and it seems to be working fine now. The screen looks crisp and videos look great on this. It doesn't get to hot streaming movies which some of the more portable compact 2-in-1's can get a little hot. Connecting a mouse was seamless and also folding it to use as a tablet worked great as well. I would like to get a e-pen to do some drawing and will revise the review. The sound doesn't sound to bad and I did connect wireless headphones which also linked seamlessly and quick. Great little 2-in-1 in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as intuitive as I would like. Would like the power cord to be at the back, not side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing the Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price Good quality Good configuration Good Customer service and Financiation Good technitian program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kathy m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like my Dell laptop. your salesperson was spot on with his recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop to manipulate my music, this was a perfect fit for me as it is my first laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for everyday use. I got it for crafting with my cricut.

    I would recommend this to a friend