Customer Ratings & Reviews

I love it so far. I am a full time college student and it is perfect for what I need it for.

The computer works great but the keyboard is awkward in positioning of keys

This was a Great purchase. The price was great and the item has been even better.

Great value for the money. I would definitely buy it again.

Very nice and quality AirPods . Arrived on time too

Great little laptop- just what I need for personal use.

Staff is always accomodating even being short staffed. I have been a loyal customer for years.

I bought it for my brother and he was very happy with the laptop and price.

Overall a good laptop if used for education purposes. It runs pretty smooth

Owned for over a year. Working great for my college students

Totally satisfied with my purchase!! I WOULD HIGHLY RECOMMEND THIS PRODUCT!!

Very responsive and easy to work with in the dark due to the lit keyboard.

It's a awsome machine, works super fast and the price was amazing, great offer!

The Dell works great, but it takes time to get used to using Windows 11.

Very happy with aspects so far. I love the quick open! Love opening display.

2 in 1 is feature is very useful, touch also very sensitive

I am totally happy with this product. I liked the Dell laptop I had before.

very helpful in a school activity and great investesment

I got it for my daughter that turns 15 and she loved it... Enough space x photos editing and All her games...We add a 18'inch monitor so she can have multiple windows open and didn't make it slow it crush

Dell has done a good job delivering a solid mid-range PC and sweetened the deal by making it a convertible with a comfortable keyboard, 16:10 FHD touch screen, and the essential bells and whistles to keep the laptop affordable yet usable. Specs are important at this price point, so you understand exactly what you’re getting and why you’re not getting something else. 3 USB ports, one type – A and two type – C. No thunderbolt. The usb C ports are fast (20gbps) and support display port for an extra monitor. There’s also a full-size HDMI port and the I/O wraps up with a SD card reader and a headphone jack. The i7 in this machine is the low power, efficient variant of the if denoted by the “U” suffix. It doesn’t mean it is slow. At 10 cores, two “P” (performance) cores and 8 “E” (efficient) cores, it doesn’t stutter at normal everyday tasks. The two P cores also come with two logical cores, so all in all you have 12 cores of computing. 16gb of ram in my opinion is the lowest any modern machine should come with so this one meets the standard, they’re also upgradable which is more than what I can say for some higher end laptops. Performance caught me by surprise. I don’t intend on gaming on this PC, but I was able to actually game with the integrated graphics. More out of curiosity, I downloaded Destiny 2 and Apex Legends. There was some lagging in each game and I had to turn down every graphic setting I could find, but they were playable. After some game assets were loaded into memory, some of the frame drops went away and I was able to run a strike on Destiny 2 and did some running around in training on Apex. I wouldn’t really recommend this PC for gaming, but you could get away with some lower demand games such as rocket league. Microsoft office, browsing, emails, multiple chrome tabs, things of that sort is light work. Applications load very quickly and if you need a new laptop just to shop, browse, pay bills, send emails, this will last you several years. Build quality is solid. It seems to be an aluminum and plastic mix to keep the structure solid but the laptop light. There’s not a lot of flex in the chassis or the lid. The touch screen works like you would expect it to. The display isn’t anything special but its bright enough and the full HD is enough for most applications. I do like having the 16:10 aspect ratio. It’s picking up in popularity as scrolling through content becomes a bit more of a vertical endeavor instead of a widescreen approach. The real feature here is the convertible hinge. You can flip the screen a full 180 and use it as a tablet. The motion sensor knows when the screen is flipped, disables the keyboard and flips the screen upright for normal use. My favorite thing to do is use it this way when I’m looking at a recipe for easy scrolling or flipping it all the way around to use as a table. The hinge seems well made and when in laptop mode, it raises the base of the computer up to allow for ventilation. Battery life seems acceptable. There’s a 54wh battery inside. I used it for several hours without the battery falling under 50%. If you need to charge it up, you can use either of the usb type C charge ports. The included charger is easily portable and would fit nicely in a small backpack pocket or zipper. The keyboard is easy to type on. Keys are spaced appropriately. They did use half keys for the up/down which I’m not a fan of but with a touch screen, it’s less important to navigate around with the keyboard. I however am not a fan of the touchpad. Just below the keyboard there’s a small plastic feeling cover that goes to the bottom of the chassis. I’m not sure what the design choice was here but a slight recessed touchpad built into the chassis would have been a better choice than the raised, seemingly glued on plastic layover. I keep picking at it as if it’s supposed to come off but it’s on there solid. As for the trackpad itself, it’s not a great texture compared to a glass material. It has more friction than I care for it to have, and the edges are a bit harsh to the touch when you go beyond the boundaries of the trackpad. Finally, the sound and webcam are just OK. The webcam does ok in normal lighting but is pretty awful in low light. Sound is just there. I feel like in the shift to work from home, more effort would go into improving the A/V qualities of PC’s. I look forward to years of use out of this laptop. It’s portable yet powerful. It has the flexibility of being a laptop or a tablet when you need it, and it shouldn’t have any problems being relevant for years to come with the latest of what intel has to offer. There’s room for improvement for sure but the tradeoffs aren’t deal breakers and anyone who is buying this PC will enjoy years of the powerful mobility and flexibility this laptop provides.