Customer Ratings & Reviews
- Model:
- i7420-7976SLV-PUS
- SKU:
- 6504381
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Inspiron 2-in-1's impressive performance, responsive touchscreen, and ease of use. Its lightweight design and good battery life are also frequently praised, making it a portable and convenient option. While some users noted the fan can be noisy at times and the speakers could be improved, the overall experience is largely positive. Many appreciate the value for the price.
This summary was generated by AI based on customer reviews.
For the price is an excellent choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, no complaints. Have had it for a month now and it’s running smoothly
I would recommend this to a friendGrttimg Inspired with an Inspiron
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good buy for the money. I also appreciated the salesperon's help in choosing the right laptop.
I would recommend this to a friendGreat laptop, excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my middle school daughter. It's the perfect size and the specs are excellent (far exceeded my expectations for the price point, especially on sale).
I would recommend this to a friendDell i7
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the processor and everything how it functions but it was defective so I had to return it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There MichaelW,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7420. We are sorry to hear that your device was defective upon arrival. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below for your convenience.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and informative purchase. Employees knowledgeable and helpful. Inventory good and checkout process flawless return process quick and easy no problems
I would recommend this to a friendMy laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the lighted keys, the display is great, has everything I need
I would recommend this to a friendDell - Inspiron 2-in-1 14” FHD+ Touch Laptop – 12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at the ease with which I was able to migrate all my documents and photos by myself from my old laptop to this new Dell laptop.
I would recommend this to a friendmy laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Works fine. So far, no problems. Wish it was bigger.
I would recommend this to a friendA Solid Performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has met my expectations and delivered on all work and personal requirements. It was easy to set up and has been a big improvement over my previous HP.
I would recommend this to a friendMy Dell is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop although I'm still learning the ins and outs of it. I had an apple and it was great but lets just say I like my Dell much better.
I would recommend this to a friendMy daughter loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter did her research and picked this particular brand and model over all others. As long as she is pleased with the purchase it gets five stars!
I would recommend this to a friendWorst service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was refurbished and all the data from the previous owner was still on it. I did not feel safe using the product. Terrible service by Best Buy. I had to go to the nearest Best Buy and get tech support. Waste of my time and money. Also it felt like the product was stolen as no data from the previous owner was removed. Be careful ordering open box. Worst experience so far.
No, I would not recommend this to a friendGreat Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, versatile laptop. We’ve been needing a personal/small business windows machine for a while now and we are very happy with this one!
I would recommend this to a friendDell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After studying the options for a new laptop, I selected the Dell 13.5” screen with extra ram and I7 intel processor for a fantastic price of 800
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made a great gift for my daughter. Hope she loves it.
I would recommend this to a friendPoor battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies extremely fast. Other than that good product. If the battery were better I’d give it 5 stars
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear NahunR,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7420. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Disappointed by the audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy with the new laptop for 3 weeks, but now the audio is not working. We are trying to have this addressed somehow, but this should not have happened after just 3 weeks--or at all.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the audio issues you have come across with your Dell Inspiron 7420 2-in-1 laptop.
Below I have provided the steps to run the Microsoft Sound Troubleshooter. I have also included the full article link that has more options if they are needed. We also suggest making sure the audio drivers are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer below so you can check for and do any applicable updates.
How to run the Windows Sound Troubleshooter in Microsoft Windows 10
1. Click Start, and then select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Playing Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
How to Troubleshoot Audio Issues or Sound Playback Issues: https://dell.to/3u4pzmX
Drivers and Downloads Page: https://dell.to/3QJLpaJ
If the audio issues with your Inspiron are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for students, do know that the bottom cover of the laptop is madw of plastic
I would recommend this to a friendAmazing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this laptop since a month now and it is working very smoothly.
I would recommend this to a friendDo no buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has problems turning on and off..it freezes and you have to reboot it to get it started. Started really acting up after the return period ended. I WOULD NOT RECOMMEND THIS LAPTOP!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings RaymondD,
Thank you for taking the time to leave a review of your Dell Inspiron 7420. We are sorry to hear that you are experiencing an issue with your system freezing. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
System Troubleshooting Link: https://dell.to/34Quhwv
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell