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Customer Ratings & Reviews

Your price for this item is $226.99
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The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 767 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I’ve used worked great and never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, just what I needed. I purchased also for the touch screen capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to work from home and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    very pretty - but not thrilled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is meh, and speed quite slow for the advertised internals. the touchscreen is very nice, as is the storage capacity for the $... but overall - probably will trade up to a macbook at some point.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Jess,

      Thank you very much for your valued feedback. We are glad you like some of the features of your Dell Inspiron 7425 2-in-1 laptop but we are sorry to hear you are experiencing issues with slow performance and battery life. This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team, so improvements can be made in the future.

      Below I have provided steps with the full article that can help you with slow performance issues with your laptop:

      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

      To help improve the battery performance, please follow these steps:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn it on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver features.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below:
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best Regards,
      Katarina@Dell Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase ever. I love the touchscreen and the the flip ability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2022. I have only used it maybe 100 times. I went to use it today and can’t get the monitor to turn on. The battery is on it’s fully charged. I’ve had problems with the screen display a number of times. I think it’s just junk. I’m gonna go out and buy a Lenovo or HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast and great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound and picture quality. Touchscreen is nice upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent! My customer loves it! You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Ready to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for reasonable retirement computer. This Inspiron 14 does meet my need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop, my son love it. Very useful.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect 2 in 1⁸

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect easy to use little heavy but not big deal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of using, computer is running great, no problems so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect lightweight laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for school and photo products. I ran out of space on my 2017 MacBook air and didn't feel like spending over another grand for a new laptop. I bought the Dell open box and it's great. It has the three things I wanted. SD card slot, light up keyboard and 512gb for my storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the fingerprint scanner. Quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The size is perfect, compact yet will handle what is needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance. Battery life satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very well so far, except for a little glitch that happened after having it for a couple of weeks. Screen just went black for a few seconds, and some things had to be re-started. Hopefully, that won't happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power for the size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for about 600 bucks for school and it's been amazing. The screen is definitely a little flimsy but you get used to it, other than that the processing power you get for the size is perfect for my needs. It won't run any high end games very well, but for my computer science degree it keeps up amazing with my work!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier and very convenient to use Love touch screen

    I would recommend this to a friend