Customer Ratings & Reviews
- Model:
- i7425-A242PBL-PUS
- |
- SKU:
- 6503229
Customer reviews
Rating 4.4 out of 5 stars with 767 reviews
(767 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does what you need it doesnt go above and beyond that. The sound system is messed up, and it has other issues that it comes with.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Monroe007,
We appreciate you taking the time to leave us a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your audio output. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help resolve your issue.
Troubleshooting Audio:
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Rated 5 out of 5 stars
Best computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop so much. It’s quick and I’m able to do my work and school work on it. The battery life is amazing and I can connect my device for music
I would recommend this to a friendRated 4 out of 5 stars
A little frustrated!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sales person was helpful and gave us good info., although when ringing us up failed to give us the discount price until I pointed it out to him, and he made the adjustment and apologized for the error. The next day they called to say that they had installed the programs we wanted, and told us to come in and pick it up, stood in line and was told we needed and appointment for pick up, we told that person that we were told to pick it up so she went back to see who called us and made it right after a 10 min. wait.
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has exceeded my expectations. I use it for both work and school and it has served all of my needs. Great price for all the fun features!
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, upgradeable with two slots for RAM, one M.2 for storage.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
fantastic laptop!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how fast this laptop is and works perfectly for school work! it does need a lot of updates it seems to update every other day lol
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't fully "unboxed" all this can do. It meets my home office type projects. I really like it.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale for college and it has exceeded my expectations. Love the touch screen and how it can convert into a tablet.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Had it for a week. No problems. Remoting into work from home. Fast processor. All the bells and whistles I need.
I would recommend this to a friend Rated 3 out of 5 stars
Dell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good laptop a little heavy it just wasnt thr ine for me but i would recommend it for stable use
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear SarahM,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with the weight of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We will escalate the notes from your statement to your quality team for improvements on current and future products. If you need further assistance I have provided the toll-free number and chat link below to our support team.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great and meets all expectations. It is very lightweight and good for college. Everything works perfectly fine.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I was looking for. It has all the specs I needed plus the versatility of a touch screen and a full keyboard.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Roger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with my purchase of this laptop. The speed is good enough for all my personal use and browsing the internet.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Price and Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lap top is great for a college student or employee, so far it's worked perfect and I have no concerns or complaints.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Dell Inspiron 2 in 1 touch laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good dell laptop. very fast for my needs. comes on when you open the laptop. finger print scanner is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best laptop I have had easy to start it fast it is a little heavy but over all definitely worth buying
I would recommend this to a friend Rated 3 out of 5 stars
Beware of Dell Support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop but having errors with hardware. Dell support is terrible.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Mattfl30,
We want to thank you for taking the time to leave a review of your Inspiron 2-in-1 touch laptop. We are sorry to hear that you are experiencing a hardware issue with your device and did not have a good experience with our Dell Support team. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love the opportunity to help you resolve your issue. We recommend using the toll-free number or chat link below to reach another valued member of our support team at your convenience.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this computer for work, it works great. love the sleekness and the 2in1/touchscreen capabilities
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
LOVE IT.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always Dell products but this touch screen is by far the best experience I have ever had with ANY lap top. WOW!!!!
I would recommend this to a friend Rated 4 out of 5 stars
Love but needs more ram...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was very exciting and still is to a point. The first month I owned it, it shut down and I had to call Dell Support to wipe everything. They were super helpful though so shout out to Dell! I would recommend a different model or maybe a laptop with more ram to be future-proof. Definitely better than spending money on a MacBook Pro and worth the money other than having more ram.
No, I would not recommend this to a friend


















