Customer Ratings & Reviews
- Model:
- i7425-A242PBL-PUS
- SKU:
- 6503229
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, good battery life, and appropriate size. Positive feedback also highlights the fast SSD and competitive price point. While some users noted fan noise, the overall customer sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Love it, and learned something new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the functions I need in a convenient lightweight design. It can at times seem unresponsive, but generally that means there is an update that either needs to be performed for the Dell or windows systems or both. So I learned something new.
I would recommend this to a friendAvoid…Junk Right Out of the Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on a Saturday and returned on Monday. Worker fine in the initial startup but after closing my laptop with the ac charger in, it became a piece of junk. After some searching for answers, apparently these laptops have some kind of of BIOS issue where they fail to power on if you put it to sleep while on the AC charged. The only solution is to remove the battery (which would void the warranty). Thankfully I got my money back. Just avoid this particular Dell model altogether.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Daphne,
Thank you very much for your review. We are sorry to hear that you were experiencing issues with your Dell Inspiron 7425 2-in-1 computer and that you have decided to return it. Feedback like yours will help us to improve our current and future products and services. We can assure you that Dell takes pride in manufacturing quality products. Even if this particular product was not the right fit for you we hope that you will consider Dell in the future when you make your next system purchase.
If you have any questions regarding Dell products please don’t hesitate to contact the Dell Support Team at the information provided below:
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Katarina@Dell
Works As Expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the machine. Performs as expected. We had a few bumps initially getting the Microsoft Office working correctly but it had nothing to do with the machine. Getting use to the touch and feel of the keyboard and the touch screen. Like it more each day.
I would recommend this to a friendImpressive Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is probably over kill for my need but I love it and it is easy to use. I am 80 years old so basically I use it for entertainment. I read my daily paper, do crossword puzzles, check out the news and get my emails. I am old school so my finances never see a computer
I would recommend this to a friendGreat school bound laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this for school use. So far it’s been great and better than what the school rents out. It doesn’t even look really green unless you look at it at an angle and really good lighting. Connects to Internet without issue and had plenty of memory for what it is used for.
I would recommend this to a friendDo not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard, SSD, and palmrest had to be replaced after 6 months. I purchased form best buy July 2022. In January it stop working would go past Dell Screen. Geek Squad is saying it will take $589 to repair.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey YolandaG,
Thank you for your review of your Inspiron 7425 Dell laptop. We are sorry to hear that you have experienced several different issues with your device and now you cannot get your screen past the Dell welcome screen. That is not the type of feedback we like to hear from our customers. We would love to help you resolve your issue. We recommend reaching out to a member of our support team with the toll-free number and chat link below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Love my new Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get an new laptop because right after I moved my wireless card stopped working. Got online and ordered this laptop for pickup. Have been very happy with it all around. I should have had a Dell to begin with!
I would recommend this to a friend- Pros mentioned:Performance
Thumbs up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more usb 3 ports. Fast working laptop. I have to fiddle with refresh rate every time when hook up to big tv.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Shivab,
We appreciate you taking the time to leave us your review. We are glad you are enjoying your fast-working Dell Inspiron 7425 2-in-1 laptop but we are sorry to hear that you are not 100% satisfied with it because it is not equipped with a sufficient number of USB ports and you are having issues with connecting it to TV. We will share your comments with our quality team so improvements can be made now and in the future.
We would recommend making sure you have downloaded the latest system update. I have provided a link to the drivers and downloads page where you can check for any applicable updates.
Drivers and Downloads page: https://dell.to/3PgLPnq
If you are still experiencing issues with connecting your computer to TV, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Works okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Not a fan of Windows-11, the Windows-10 was more friendly and less geeky. It’ll do for now. Geek Squad was terrific helping set-up all the settings, programs and peripherals.
I would recommend this to a friendJegan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop last yeat and working fine, only issue was the spekars sound is not that great.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Jegan,
We appreciate you taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are not completely satisfied with the speaker quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Laptop does not charge at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could give zero, but it does not allow me. I bought this laptop for my niece in Peru, I delivered to her so she can start the university with a new computer. The computer does not charge at all. I went to dell website and read the reviews for this computer and it has a massive common issue. Now I have to pay $ 200 dollar to bring back the laptop to the US so I can get refund my money and get another laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey FranklR,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that your device is not charging properly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you resolve your issue. At your convenience we recommend using the toll-free number or chat link below to contact our Support Team.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Speed, Touch screen
Great for home office and school
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am reviewing the Dell Inspiron 14 2 in 1 laptop model 7425. I received this laptop as part of the Best Buy Tech Insider program in exchange for my honest opinion. The Dell Inspiron 14 is a nice sized laptop with a 16to9 aspect screen size that makes it look a little taller than the normal wide screen found on many laptops. This screen configuration is actually really nice as it allows you to see more of the page from top to bottom which in turn means less scrolling. The laptop I am reviewing has the AMD Ryzen 5 5625U processor which is a really impressive CPU. This unit comes with 512 GIG of storage and 8 Meg of RAM. Windows 11 home was loaded on this unit. The computer has wireless-AX and bluetooth as well as HDMI, USB C and an SD card reader. A nice feature on this unit is the backlit keyboard for use in low light. I have had the opportunity to use this unit for some light video processing using Adobe software, Microsoft office applications and some light gaming. This version of the AMD 5000 series processor is an absolutely terrific processor. It is quick and smooth. The screen is bright and there are enough ports to keep most people happy, although there is always the option to purchase a portable hub. The only minor downside is the onboard graphics. They are good, but certainly not as good as a dedicated graphics card and slightly behind the Intel Iris plus graphics. This laptop was just a touch slower in rendering some of the video files, but not by much and in light game play, was almost equal. However, the overall performance of this laptop is excellent and battery life is well above average in the laptops I have used. The only other slight negative I can think of with this laptop is the weight. It is a sturdy laptop with excellent material, but it is heavier than other Dell Latitude laptops I use for work. I enjoy using this laptop and keep it in my truck on a daily basis. I like the AMD CPU and I really like the screen size and layout. I don't think you would be disappointed in your purchase.
I would recommend this to a friend Our good experience with purchase of a computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is good. The representative recommended one that fits my need. The transfer of data was smooth. The Geek Squad representative at the counter was very helpful (a big guy with bear and wearing glasses).
I would recommend this to a friendDell Inspiron 14 2-in-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently, I am furious that this laptop continues to have issues. It is brand new, apps crashing, hardware and software malfunctioning.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Dominique,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 7425. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Walk inspired by Inspiron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter as a birthday gift. Worth the money 100%. Modern design make this model to catch your eyes. 2-1 smart move from Dell. Best choice for everyday use.
I would recommend this to a friendGood laptop for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a laptop for my wife to replace the one her school provided since she was switching jobs. This does everything that she needed, from internet and email to basic video editing for the classroom.
I would recommend this to a friendDo not recommend at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitch with computer "not recognizing battery" and sound doesn't work. The tech guys couldn't fix it and Best Buy wouldn't replace it because I was TWO days past the return window.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KathyM,
We appreciate you taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you are experiencing an issue with your battery and audio. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products. Below I have provided troubleshooting steps to help resolve your issue.
Battery Troubleshooting Link: https://rb.gy/g4d4l
Audio Troubleshooting Link: https://dell.to/3jegjK
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
- Cons mentioned:Condition
Used computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a second hand item. Paid for a new one. Very disappointed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey ValentinaL,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7425. We are sorry to hear that you did not receive the item that you purchased. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them for future purchases. We recommend using the toll-free number or chat link below to reach a member of our support team at your convenience.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is exactly what I was looking for and was at a great sale price The points I had from purchasing a tv previously made it even a better value
I would recommend this to a friendDependable Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Works as expected. We use it as our home computer, nothing fancy. Storage, browsing, and word documents. I am never disappointed with Dell.
I would recommend this to a friend