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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 910 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Inspiron laptop's overall performance, processor speed, and convenient touchscreen. Its portability, good battery life, and light weight are also appreciated. The ample RAM and storage, along with the comfortable size, contribute to a positive user experience, though some users have noted fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 910 reviews
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth fast operation, screen and colors are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good size. It works well and solves many of my problem. The features are excellent for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I like the size and all the features I need for a brand new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended. Nice screen and plenty of power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per ram its working very good condition. Also it is look good and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Generous return policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Came well packed and very promptly. I really appreciate BB's generous return policy - it makes me choose best buy over other electronics retailers. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Kent’s reply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these laptops; one for my wife and one for myself. I had been looking for a personal laptop as I had just retired in October and needed to keep up with finances, bills, email and filing of important matters. The price was very competitive and the computers are fast and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop Dell-Inspiron and software,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and with the Pilot it is super comfortable and efficient to quickly find the documents and apps you need to use. Its huge capacity allows you to have access to several documents simultaneously and by installing Microsoft 365 it is very easy to continue working on the documents without having to copy them to the DataTraveler to take them to the office where I work and continue working, until they are completed. I totally recommend that you get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell is good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for what is needed. Lighter and smaller so that it is more portable. Starts quickly and have not had any malfunctions since purchase. The issue I had was not being to attach to my printer. The only error I would receive is that that the HP series printer was not a preferred printer for the device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Revi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and fast processor love the color and the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer! Fast and easy to use. Recommend for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good, solid laptop choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have had this laptop now for about six weeks and it works great. The touchscreen looks good and works great as well. It is all aluminum, so it's a little on the heavy side, but I like the all aluminum skin. For these specs, you can't beat the price, especially if you can pick it up on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little laptop at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother who was replacing a very old and slow all-in-one PC. THis laptop is way more than she would need but it is fast and handles everything she needs. I also used it while I was at their house to do some general internet searching and it is a nice little laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    I Really Wanted To Like It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've needed a new laptop for a while to replace my dying 2014 Dell. This one seemed to be the best option for my budget and needs. I caught it on sale and thought I'd gotten a killer deal, but the problems began the day after I set it up. I put it down for a few hours to go to work and when I came back to it, it wouldn't boot. It took physically plugging it into the wall and holding the power button down for a while before it finally loading to a blue screen of death. It seemed to load normally afterwards, but to say it made me wary is an understatement. A few days later the Bluetooth malfunctioned and while trying to fix it in the settings, the laptop gave me another BSOD. Next issue is the battery life. I read review of people getting 8-10 hours. I'm barely pulling 4 on a good day and I'm not doing anything intense, unless a Word document is considered a workload now. It's a nice device, build wise. I've enjoyed how snappy it is when it isn't performing self-deletion for no obvious reason, but I'm probably going to return it. I need a laptop I can rely on and getting two BSOD on a new laptop is hardly reassuring.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KBCox,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the numerous issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      Below, I have provided troubleshooting instructions with the links to the full article that can help resolve this issue.

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up-to-date on Dell's Product Page here: https://dell.to/3xcCmaM

      You can read the full article on solving blue screen issues here: http://dell.to/2u98Cct

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4


      If you are still experiencing any issues or have any questions, we would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell, 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good purchase for the overall price point..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron 2-in-1 14"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, good speed too. Good slim size which is quite handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and high performance light weight easy carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 5 out of 5 stars

    Dell 14” laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for small business and teaching. It’s been easy to learn how to use and the touchscreen is a nice add

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    My pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. Fast and battery life is average

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just had my Dell for a month. I have always had 15.6" screen but am finding 14" is just fine. Love the backlit keyboard and the touch of the keys. This is being used as a casual home computer and to stream entertainment. I was not looking for a 2 in 1 but I got a great deal on recent back to school sale. It's a huge upgrade from my 11 year old laptop that was ready for recycling.

    I would recommend this to a friend
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