Customer Ratings & Reviews
- Model:
- i7435-A111BLU-PUS
- SKU:
- 6538395
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Inspiron 2-in-1 14" Touch Screen Laptop as having a great touchscreen, ease of use, and good performance. Many appreciate its lightweight design, battery life, and size, considering it a good value for the price. However, some users point out that the RAM is not upgradable and that the fan can be noisy at times. A few also mention challenges with the fingerprint reader and limited USB ports.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Dell Inspiron “14” 2-in-1 touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan makes soo much noise the first day I started charging till date. It’s only a little over a month now and still does same.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RitaN,
Thank you for taking the time to leave us your review. We apologize for the fan noise issues that you are experiencing with your Inspiron 7435. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Open Box - Excellent- NOT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent description for open box is not this. Additionally, the laptop was shipped loosely in a box with no bubble wrap. Literally flopping around in a box during shipment. My job has shipped used laptops in better packaging. This is absurd.
No, I would not recommend this to a friendMelted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the laptop for less than a year and it melted, I can't even take of the bottom cover to check the parts, my laptop can't even hold a charge
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is brand new and the battery is bad. I bought it for the fact that i could use it on my trip out of the country, for work. First thing I do is boot it up. And it doesn't even take a charge.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi FrankieD,
Thank you very much for your review. We are sorry to hear about the battery issues you have encountered with your new Dell Inspiron 14 7435 computer because it is not charging when plugged in.
This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team, so improvements can be made in the future.
We would love to help in getting this resolved as soon as possible.
Please take a moment to contact Dell Support Team at the information provided below so we can help you to resolve this issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Cheap build
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this laptop for 2 years and at the time i spent $700. It has never been out of my house i keep it in a case and only use it on a ventable area. I opened it up one day and heard a cracking noise. The bottom right part of the screen literally came out of the frame and damaged the screen. And all i did was open the lap top like normal. Its clearly made of cheap parts if its going to start falling apart after only 2 YEARS. $700 for 2 years of use, i feel like i got scammed. Do not buy this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KRome,
Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop owing to the build quality. This is certainly not the experience we like to hear from our valued customers.
We can assure you that Dell takes pride in manufacturing quality products. Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to the build quality will be shared with our quality team for consideration in future improvements.
If you're still experiencing issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Don't but - faulty hinges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't buy any 2 in 1 from Dell, this one broke in the half just outside of warranty and dell trying to charge me $60 just to look at it, just another 60 in the ditch, hinges don't bent right and one side will lock earlier then another and you will have cracked screen just like mine
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There gMasta,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the build quality of your device and are experiencing an issue with your hinges. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them for improvements on current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
great laptop but DO NOT BUY DESIGN FLAW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop very similar to this one just the older version with the 5500u cpu. it was a great laptop until the hinge broke and caused the screen to crack, leaving me with a fragile laptop without functioning touch. do not buy a 2 in 1 from dell due to this design flaw.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi p00rguy13,
We appreciate you taking the time to leave us your review. We are sorry the build quality of your Inspiron 14 2-in-1 Touch Laptop did not meet your expectations. This is certainly not the experience that we like to hear from our valued customers. We will share your feedback with our quality team so we can continue to grow and do better. Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with your concerns: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
- Cons mentioned:Fingerprint reader
Worst Laptop Yet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of garbage I have ever had the displeasure of using. Two months after getting this laptop it started having issues including but not limited to the keyboard randomly stops working, the mousepad randomly stops working, the speakers will crackle if you use volume over a 4 (the second to last lowest setting), the fingerprint reader doesn't work half the time, and it takes forever for stuff to load. Best Buy won't anything either so don't even bother trying to get your money back. They just care about selling you a crappy product and taking your money.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi AmberE,
We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with your concerns: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Zero Stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this computer zero stars, I would. It has given me nothing but issues straight out of the box. It is constantly blue-screening out of nowhere. I’ll attempt to turn on my computer and find that it’s at the blue “Recovery” screen. Sometimes, even mid-use, it will do this. It has also taken me to other random error screens. Now suddenly, the thing won’t even charge. I contacted Dell support since I’m still under warranty, and they won’t honor it because they claim it’s an issue with the port, which apparently isn’t covered. They want to charge me money to even SPEAK to someone about the issue, before I even decide if I would want to pay to have it fixed. I barely even use the computer. I mostly use my phone for everything. I basically just purchased this as backup and for things that needed to be done on a PC. But, as stated, I have had nothing but problems from this computer literally straight out of the box. Unfortunately, I was much too busy at the time to do anything about it, but I wish I had just returned it. It is less than a year old, barely used, and now already unusable.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Overheats and Shuts Off spontaneously
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has poor performance. I returned the fist purchase due to overheating and spontaneously shutting off within first few days of use. The replacement did the save thing. I’m returning that one too. The laptop was loud with its fan from overheating. I only used it for browsing online and only downloaded Microsoft word.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TimO,
Thank you for taking the time to leave us your review. We are sorry to hear that you experienced numerous issues with your Dell Inspiron 14.0 2-in-1 Touch Laptop due to which you have decided to return the computer.
We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our customers. We will share your feedback with our quality team so that improvements can be made to our current and future products and services.
Even if your experience with this particular product did not meet your expectations, we hope that you will consider Dell in the future when you make your next purchase.
If you have any other concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Rip-Off & Unhelpful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was only used a handful of times, and it stopped working. I went to the store to ask for help getting it fixed, and the employee told me it would cost more money to fix it than what I bought it for. This is only a couple of months after the warranty ended. A complete rip-off and no help from the in-store team. I wouldn't recommend that anyone buy anything from this company and especially not their refurbished products.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
DO NOT BUY.......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, very noisy, it can never be woken up after going to sleep, it has to rebooted...taking it back this week screen is not good either
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There JoseO,
Thank you for taking the time to leave us your review. We apologize for the fan noise issues that you are experiencing with your Inspiron 7435. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Do your research
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this laptop for college but after 4 months of using it for school work it began to act up to the point where i could no longer use it since it would shut off out of the blue. Then I took it back to Best buy and they said since it has no warranty they were going to charge me 350 to diagnose it and thats not including any repairs. I advice you to choose another laptop that would actually work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Brenda,
We would like to thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop and the BestBuy support services. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products and the support they receive. Your feedback is valuable to us and will be used to improve our offerings and service.
We really hope that you would give Dell an opportunity so that we can help you resolve the issue to your satisfaction. If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Don’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible computer. I went to the Geek squad for help just trying to do the initial sign ins. The computer would freeze up completely and stop loading programs. Even after getting help from Geek Squad the computer stopped recognizing the internet connection. I read up on this make and model and many complaints about it randomly stopping or kicking out the internet connection. So I returned this crappy computer. I have used Dell computers for over 20 years but this one is total junk.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Bunnyl,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you were experiencing an issue with your device freezing up and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Cons mentioned:Fan noise
Fan noise is annoying and touchpad freezes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan noise is just too loud and touchpad freezes spontaneously. Has anyone been able to fix these?
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Buyer,
Thank you for taking the time to leave us your review. We apologize for the fan noise and touchpad issues that you are experiencing with your Inspiron 7435. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve your fan noise issue and an additional link to help resolve your touchpad issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Open box and geek squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop it was open box product. When it arrived I tried to set it up. The WiFi system wasn't working on it. Now mind you I just bought and called geek squad with the problem. I was told I would have to pay 200 dollars for them to fix. I was highly upset set. Then I called Best Buy they me I could bring it and get a refund or exchange it. I drove an hour and 1:45 minutes to exchange for an Acer Chromebook Plus.
No, I would not recommend this to a friendBuy New Not RefurBSed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is allegedly refurbished but seems like they took it from the old customer, sprayed it with anti-fungal/anti-bacterial spray and repackaged it. It even had the old customer’s name still in the log in despite us have to “install everything.” Best Buy should be ashamed of itself for this! Thank goodness I bought a warranty.
No, I would not recommend this to a friendDon't Bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has been no better than a hunk of trash. Shortly after purchasing, I can barely get the computer to load the login page, let alone do any work on it. It's very slow, constantly crashes, and takes restarting several times to get it working. Completely unusable and a waste of my money.
No, I would not recommend this to a friendDell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Laptop It came preloaded with Microsoft Edge and I had to go to a Best Buy and have a Geek Sqad teck delete Edge and add Google. This is one of those circumstances that the Teck companies are being sued for anti-trust!!! Companies that aid them deserve the same.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JamesD,
Thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We are sorry to hear that you experienced an issue with bloatware. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Your feedback is invaluable to us and has been carefully recorded. Rest assured, it will inform enhancements to our existing lineup and inspire features in our upcoming offerings.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Very poor performance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with dell purchase, not even a month I had huge issue. The laptop had trouble initializing, it will just turn peach black. Super disappointed, lost all the work that I work so hard for. Thanks Dell!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey SamuelB,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 7435. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell