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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 2-in-1 laptop for its touch screen capabilities, praising its ease of use and convenience. They also appreciate its lightweight design, portability, and long battery life. While some customers have concerns about the smaller keyboard and limited ports, overall, they are pleased with the laptop's performance, price, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 426 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop , its arrived very fast. The price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this foe a customer of mine, great computer. I did downgrade it to windows 10 (comes with 11 pre installed) Downgrade was pretty smooth, installed 10 and then downloaded/installed all the driver using the tool on dells website Over all a great laptop, nice and light, great picture and sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Larry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of an occasional lag in processing(usually do to a unknown downloading update), laptop preforms as expected. Windows 11 features take some getting used to, and haven't decided if I like the auto load feature that happens when you open from a closed shutdown state. Overall happy with the purchase at the price point I got it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and high quality performance for this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    COMPUTER DELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD LAPTOP HELP ME IN MY WORK VERY LIGHT LAPTOP

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Dell Inspiron 2-in-1 14" I5 processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent for doing day-to-day basics. I find that it runs hotter than normal after an hr use, however. I also am not a fan of the Windows 11 OS which comes on it. I'm sure for the original price point you can find something a lot better.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Owner123,

      Thank you very much for your valued review. We apologize for the issues you have come across with your new Dell Inspiron 5410 2-in-1 laptop because it is overheating and you don’t like Windows 11 very much.

      To help with overheating issue, we would recommend making sure the BIOS is up to date on your PC. I have provided a link to the Drivers and Downloads page so you can check for and do any applicable updates. Dell has also released an Intel Power Management Utility to help with the overheating that you may be experiencing on your computer. For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power. The Intel Power Management Utility can be found here - http://dell.to/3tStRgX.

      Drivers and Downloads Page: https://dell.to/3Cj2C3S

      For your reference, I have also provided links for articles that have the specs and system requirements for Windows 11 and some Windows tips and tricks.

      Windows 11 Specs and System Requirements: https://bit.ly/3nyMmF3

      Windows 11 Tips and Tricks: https://bit.ly/3CQXeUa

      If the overheating issue with your laptop is still not resolved after utilizing the troubleshooting options above, or if you need technical support, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Cool laptop caught it on sale too

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop highly recommended for anyone looking

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price. Fast and has nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new sleek laptop. It’s not heavy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell - Inspiron 5000 2-in1 14"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good touch screen reaction.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think I got a good deal on the computer I wanted.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the computer I wanted. It was an open box computer that was certified by the Geek Squad. Feel like I got a good price on it. It was delivered several days earlier than promised. I was not home so that didn't help me but would have been wonderful had I been there. So far, I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Fast. Has all you need. I’d buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros lightweight, nice 2 and 1 function, easy to set up and does all the basics good Cons sound is horrible, no mic, mousepad touchy and hard to click when needed

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Valued Customer,

      We appreciate you taking the time to leave us your valued feedback. We are sorry to hear you are having audio issues with your Inspiron 5410. Below I have provided the steps to running the Microsoft Sound Troubleshooter on your PC. I have also provided the full article link that has more helpful options if they are needed.

      How to run Windows Troubleshooter in Microsoft Windows 10
      1. Click Start, then select Settings (gear icon).
      2. Click Update & Security and select Troubleshoot.
      3. Click Playing Audio and then click Run the troubleshooter.
      4. Follow the on-screen instructions to complete the troubleshooting process.

      Troubleshoot audio or sound playback issues: https://dell.to/3u4pzmX

      After utilizing the troubleshooting steps provided above, if the problem persists, please contact our support team here: 1-800-624-9896.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9897

      Best,
      Ashley@Dell Dell

  • Rated 2 out of 5 stars

    Okay laptop but dont expect it to last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer worked great, mainly used it for college but the screen started to pop out from the corner. Only had it for less than 2 years and now its pretty much useless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Associates make the business grow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great. Gary helped me and he is the reason that I made the purchase. He is a great find, very knowledgeable and listened to what I wanted. You need to make sure you hold on to him. He is a great find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspiron 2-in-1, 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used laptop too much so far as my other one isn't completely dead; however, so far I'm happy with it; just have to get used to the smaller size (I'm going from a 15" model).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Computers - Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W are really enjoying the new computers. The sales associate was very helpful in helping us select the right computer to fit our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service from Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer, the geek squad showed me exactly what I needed, moved my files, set it up perfectly to take home and use immediately, answered all my questions without being hurried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop for school/work. Dont buy if you plan on gaming, can only run titles such as binding of isaac. I would just get a desktop for gaming anyways. Does everything i wanted. Gj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Got it on sale. It is much faster than my old laptop which was very old so did not need a high priced computer to see a big difference,

    I would recommend this to a friend