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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 2-in-1 laptop for its touch screen capabilities, praising its ease of use and convenience. They also appreciate its lightweight design, portability, and long battery life. While some customers have concerns about the smaller keyboard and limited ports, overall, they are pleased with the laptop's performance, price, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 426 reviews
  • Pros mentioned:
    Battery life, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice mid-level 2-in-1 laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 5000 2-in-1 14.0" Touch-Screen Laptop - Intel Core i5 - 8GB RAM - 512GB SSD – Silver This 2-in-1 touch-screen laptop comes with lots of nice features: • It has the latest Intel Core i5 processor. (IMO, there's no need to pay for an expensive i7 processor unless you really need it.) • There’s a fast 512GB SSD (many only come with 128GB), so there are no moving parts to cause problems. And reliable SSDs provide faster startup and copying. • The lift hinge increases the keyboard comfort by tilting it for a much better typing experience. • The fingerprint reader is located on the power button, so that provides a faster, more secure log in. • It’s flexible. Since it’s a 2-in-1, it can be used as a tablet, tent or conventional laptop. • It has a built-in microphone as well as a camera with a built-in privacy shutter for Zoom or other virtual meetings or calls. The built-in shutter can’t get lost like some of the privacy shutters that you have to take off and then put back on manually (if you can remember where you put it). • It has a backlit keyboard which is great for working in dim or unlit areas. • There are built-in stereo speakers for great sound. • It has decent battery life. • It comes with Wireless/Wired connectivity (WiFi 6 - 802.11 ax) There’s a lot packed into this Dell 2-in-1 Inspiron. And they didn’t forget about the much-needed connection ports. In addition to the power connection port, this device includes: • A MicroSD Card Reader • Two USB 3.2 Gen 1 Type-A slots • A HDMI 2.0 port connector slot • A headphone and microphone combo jack port • HDMI 2.0 connection port • A USB Type-C port supporting Power Delivery & DisplayPort So, if you’re not working on things that require the latest i7 chip and tons of memory and storage, and you’re looking for a nice mid-level computer that can handle just about anything else that you can throw at it (including Zoom and other virtual meetings), and you want it at a reasonable price, this just may be the perfect computer for your home or office. It certainly has a whole lot going for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care for this laptop. It didn’t have a slot for SD cards; only one USB port.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Rebecca,

      We want to thank you for your valued feedback. We are sorry to hear you are not completely satisfied with the ports available in your Inspiron 5410. We will share your comments with our quality team so improvements can be made now and in the future.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Pros mentioned:
    Processor speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice 2-in-1

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this laptop for long, but I just had to stop and write a review because I am so impressed! It is a beautiful looking Laptop with a very small bezel which makes the screen jump out at me. This is an 11th Gen Intel i5. The keys are backlit (if you want them to be), it has a fingerprint reader on the power key which is located in the upper right on the keyboard. Very convenient. I do find this Laptop to be a bit heavy, probably because I’ve been using a Chromebook recently. This Dell Inspiron 5000 2-in-1 Laptop is the real deal. And it is a tablet! Just push the lid back and you can use it in tent mode for drawing or writing or anything else you like or fold it all the way and you have a tablet with a virtual keyboard. This 2-in-1 has only 1 usb c port and that also serves as the charging port. This seems odd to me because there is also a normal charging port but no cord is supplied for that. It also has 2 usb-a ports, an HDMI port, a micro SD card reader slot, a headphone port. As is fairly typical nowadays, it does not have an optical drive. It does have a 512gb ssd drive but only 8gb of RAM, which is upgradable to 16. I was able to do multiple tasks all while I was “attending” a zoom meeting. During that time I didn’t experience any issues at all. And I like that the camera has a manual sliding shutter for privacy. No more post-its to cover the camera! I am loving this. Very quick to load/run programs. I highly recommend this 2-in-1 to anyone looking for a solidly built everyday Laptop/tablet. It has everything I need all in 1!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Display is awful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned up the display to the highest brightness and it’s still darker than the lowest brightness on my other laptop. Troubleshooting for 12 hours and unable to find a fix- likely going to return

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Jordan,

      Thank you for taking the time to leave us your review. We apologize for the issues you are having with the display of your Inspiron 5410 2 in 1. Below I have provided the steps to run a diagnostic test on the display and the full article link, which has more options if they are needed to help resolve the display issues. We also suggest making sure all video drivers are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer below.

      Method 1
      1. Power off the Dell Laptop PC.
      2. Disconnect any peripherals that are connected to the PC, and connect the AC Adapter (charger) to the PC.
      3. Make sure that the LCD screen is clean (no dust particles are on the surface of the screen).
      4. Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode.
      Continue to hold the D key until you see the entire screen change colors.
      5. The screen changes colors to black, white, red, green, and blue.
      6. Carefully inspect the screen for abnormalities.
      7. Press Esc key to exit.

      How to troubleshoot display issues: https://dell.to/2O1UnnF

      Drivers and Downloads Page: https://dell.to/3HP7cbP

      If you still encounter this problem after you have finished troubleshooting your system, please reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

      Best,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Snappy Machine But Some Annoying Flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros : -Surprisingly snappy and responsive considering the default config I have contains only 8GM of RAM. -Extremely well engineered. Feels super solid, Keyboard is excellent. Touchpad is good. -14" us the sweet spot for something that is both a tablet and a laptop -Battery life is as advertised if you're not putting an intense load on it for a significant amount of time -Fingerprint reading power button has worked flawlessly Cons: -This might be a con for me only, but I don't like that mine shipped with the usb-c version of the power adapter. There is a barrel port for charging built into the machine and only one usb-c port. I'd rather not block the only usb-c port to charge if there is an alternative. -The screen does not perform well outdoors in sunlight. One of my favorite things to do is read digital books out by the pool. It was difficult to do so with this machine which I found surprising. All in all this is a great basic machine, especially if you're looking that will fit the bill for college students going back to school that need an upgrade. Provided they only want to use it indoors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Window Changes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows has changed and taken a lot of easy functions away, The contact list can now only be searched by person, not location, state, zip code. Bad changes.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BadWindowChanges,

      We appreciate your valued feedback. We are sorry for the issues you have experienced with Windows on your Inspiron 5410 2 in 1. I have provided a link to an article to help with understanding Windows 11 better.

      Windows 11 Tips and Tricks: https://bit.ly/3CQXeUa

      If you still experience these issues after using the troubleshooting options provided, please feel free to reach out to our support team here: https://bit.ly/DellSupportTeam.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Cons mentioned:
    Graphics
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Over all positive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop and has all of the features you would expect. Setup is just as you would expect with any windows system. It preformed well in all office type application. It did tax the system a bit with heavy graphics games so would not record it for that. The system easily convert to a tablet with the fold over display. I thought this would be something I used a lot however the overall weight of the system meant that it seem at least 3 times as heavy as most tablets which made it a bit uncomfortable to care around. If you need a tablet I would recommend looking at something that is a pure tablet however if you need a small footprint laptop and occasionally a tablet that your not going to walk around with a lot this would be the ticket

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse pad stopped working after 2 months, now I have to use it in tablet mode all the time . Best buy websites are not user friendly to where I can find my warranty or speak with an associate. Im done buying anything from this store again.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Experienceterribble,

      Thank you for your valued feedback. We apologize for the problems you are encountering with the touchpad of your Inspiron 5410 2 in 1. I have provided a link to an article that can help resolve this problem. We also recommend making sure all drivers and downloads are up to date on your PC. I have given you a link to the Drivers and Downloads page for your system, so you can check for and do any applicable updates.

      Dell 2 in 1 Touchpad or Keyboard May Stop Responding to Input: https://dell.to/34ZleJG

      Drivers and Downloads Page: https://dell.to/3rQRBD2

      After utilizing the troubleshooting options provided above, if the issue persists, please reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

      Sincerely,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Cons mentioned:
    Graphics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I love how it looks. It’s a beautiful piece of tech. This laptop computer is perfect for school or work. Extremely portable. Not too small not too big. The graphics may not be as strong but that’s something you can overlook. I’m not too sold on the 2 and 1 feature as I believe iPads are better for tablet use but it’s a good thing to have in case you need it. I had become skeptical about Dell computers but this one gets it right. Plenty of hard drive space and ram to make sure tasks gets accomplished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible device, don't buy! Go HP!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dell Inspiron 2-in-1 laptop I bought for my daughter. Both need to sent to Dell for repairing the hinges. Also one of the rubber foot was missing during the repair.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi BabyTech,

      We want to thank you for taking the time to leave us your review and valued feedback. We apologize for the troubles you have encountered with your Dell Inspirons 2-in-1 computers because their hinges broke and you had to send them to have them repaired. This is certainly not what we like to hear from our valued customers. We will share your comments about these issues with our quality team, so future improvements can be made.

      If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Pros mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Elegant and helpful

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intrigued by the idea of a fingerprint sensor on a laptop being its the second one I've come across. My luck with these types of added layers of security always run dry when my fingers get sweaty. Low and behold, this sensor passed the test so I would like to lead with that in this review. I was excited by this fact. It looked really nice and sleek. At around 14 inches, its relatively small but in my opinion that just increases the portability factor. Small size doesn't stop this portable entertainment system. We all know laptop speakers are not the business when it comes down to enjoyment. That's why we spend a lot of money on some noteworthy headphones. It legitimately sounded like I bought speakers on the side like I've done in my illustrious laptop buying career. This was a huge bonus as I am an audiophile and need great sound. The processor is a great, not the best, just great for everyday tasks. Like paying bills, writing a school essay, or watching Netflix while holding onto the 2 in 1 like a tablet curled up to your favorite show. The processors base frequency is 2.40 GHz it can be overclocked up to 4.20 GHz but you'd have to really be able to cool it down but that's not what this was intended for. Nice to know you have that under your pocket in case you ever want to Frankenstein your laptop. But don't. Just a fun fact. The USB type-C charger actually charges the laptop faster than your average charger. I could be wrong but I've had my fair share of laptops and their perspective chargers varying from wattage. I thoroughly enjoyed the touch feature of the laptop and its ability to fold and turn into a tablet. I've got kids and this feature came in handy when it came down to education time. I'd recommend this to anyone looking to up their entertainment and work feasibly and seamlessly. Great work Dell!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera Doesnt Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine until I tried to use the camera and it doesnt work. Cant get on Zoom calls. Stressful trying to deal with Dell to get this fixed too

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear LG215,

      We want to thank you for taking the time to leave us your review and input. We sincerely apologize for the issues you are having with the camera of your Inspiron 5410 2 in 1. I have provided a link to an article below that can help troubleshoot and resolve problems with your laptop webcam.

      Using, Troubleshooting, and Resolving Driver Issues on your Dell Webcam: https://dell.to/3uQo1zN

      If you still encounter this problem after you have finished troubleshooting your system, please feel free to reach out to our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.

      Respectfully,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. I had to return it because standard apps wouldn't open.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello PJJordan,

      Thank you for taking a moment to share your feedback on your Inspiron. We're sorry about the trouble you have encountered with the performance of your Inspiron. If needed in the future, we recommend you open and run the SupportAssist application. It is a set of tools that will clean junk files, install system updates and drivers, diagnose hardware and software, and optimize your system performance and network all with the press of a button. With the latest firmware installed, you should expect the most stable up-to-date experience.

      Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best regards,
      Wendy C. Dell

  • Rated 1 out of 5 stars

    Nice style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had issues Had to exchange it within the first week, still recommend dell but will not buy this model again

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Leavingco,

      Thank you for your valued feedback. We apologize for the issues you had with your Inspiron 5410 laptop and ultimately decided to return the system. This is certainly not what we like to hear from our loyal customers. We will share your comments with our quality team so improvements can be made now and in the future. In the future, we would love the opportunity to help troubleshoot any problems you may be facing.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is broken for less than a year and refuses to boot. The service tag is faded dell refuses to help as well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings Valued Customer,

      We want to thank you for taking the time to leave a review of your Inspiron 2-in-1 laptop. We are sorry to hear that you are experiencing an issue with your system booting up. That is not the type of feedback we like to hear from our customers. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.
      Resolve boot up issues: https://dell.to/3sdfce6
      After visiting the link provided if you need further assistance we recommend reaching out to a member of our Support Team with the contact information provided below.
      Sincerely,
      Summer@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    2 in one laptop that won't break the bank

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 laptop seems to work pretty well and does what you need it to do. One thing I really like are the narrow bezels on the sides. The bezels are about 1/4" on the left and right edges and just under a 1/2" on the top. It makes the screen feel pretty big for its size. I tend to use the keyboard most of the time and I like the way the keyboard feels and responds. I do like to use the touchscreen every now and then and it responds well. I tend to use the touchscreen for scrolling and to move the curser quickly. It boots up pretty quickly, which is nice. My older computer doesn't boot up nearly as fast. The Bluetooth works well. I use my Bluetooth ear buds with it sometimes so I don't disturb others around me and it connects easily. The only reason I rated it 4 stars instead of 5 is because the mousepad does not work as well as it should. I find that it gets stuck when pressing on the front left side where the left click should be. That is kind of annoying. Other than that everything seems to work well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t turn on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t turn on after 1 week of having it. I probably used it 3 times.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      We appreciate you taking the time to leave us your review. We apologize for the troubles you have encountered with your new Dell Inspiron 5410 2-in1 laptop. We understand how frustrating this could be.

      I have provided a link to help resolve the booting issue (power issues). On that page, you can choose between, no power, no post, no boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue. We would also suggest making sure all your drivers and downloads are up to date on your PC. I have also given you a link below to the Drivers and Downloads page for your computer.

      Resolve Boot Up Issues: https://dell.to/3sdfce6

      Drivers and Downloads Page: https://dell.to/3Cj2C3S

      After utilizing the troubleshooting options provided, if the problem with your computer is not resolved, please contact our support team for further guidance here: https://bit.ly/DellSupportTeam.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Long lived battery, easy setup and functionality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has Dell Mobile Connect, simple to set up to my Android phone. Setup of the Single Sign On fingerprint reader was easy. Also easy to set Chrome as my browser default. I am not a Gamer, so this laptop is ideal for me. Still has great graphics for streaming movies. Being what one would call a techno-dinosaur, this one has a certain level of intuitiveness not normally seen in a Windows OS. Easily exported my Bitwarden files. I like that the USB port is a type C, the same as my cellphone, so if I forget my cable, I have a way to charge my phone. I have been running off the battery only for around 4 hours, and still have 71% remaining. Granted, I have not been streaming videos, so that, I'm sure will eat up the battery quicker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for just what I need! This laptop does not disappoint.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Collage,

      We appreciate you taking the time to leave us your review, We appreciate your kind words and are happy to know you're enjoying your Inspiron 5410. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Exceptional Build Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the build quality given that it is a 2 in 1 machine. After unboxing, I can confirm the metal chassis, sturdy hinges, and overall fit and finish are exceptional. Highly recommended for any student or someone wanting to have a new daily driver with touch screen capabilities. battery life and usb c are awesome in this form factor.

    I would recommend this to a friend