Customer Ratings & Reviews
- Model:
- I7586-7205BLK-PUS
- SKU:
- 6295916
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Inspiron 2-in-1 laptop's touch screen, 4K display, price, graphics, and performance. They find the touch screen easy to operate and the 4K display a cool bonus. Many customers feel that the quality of the laptop is very good for the price. Some customers also mentioned that they liked the graphics and performance of the laptop. However, some customers have concerns about the battery life, heating issues, build quality, and sleep mode.
This summary was generated by AI based on customer reviews.
Did not fit the bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing bad to say about the Dell computer. It just did not fit my needs. Is why I return the computer.
No, I would not recommend this to a friendThe Worst Laptop you'll ever choose in your life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sincerely guys it will work greatly and you'll fell you purchased the best laptop in the world What actually happens is, it will work perfectly in the beginning, then later on after 4-5 months, you'll get network issues, software issues and so on... At this point even if you purchased a laptop with a 2 year protection plan as well, what BestBuy/Dell say is "SIR YOU HAVE A 1 YEAR WARRANTY FOR ACCIDENTAL SUPPORT ONLY, BUT THIS IS RELATED TO SOFTWARE AND YOU HAVE TO PAY $240+TAXES" So my sincere suggestion would be to buy a MACBOOK, or any other laptop if you can pay for this much NEVER BUY THIS LAPTOP AND NEVER TRUST THESE WARRANTIES
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .abkolli,
Thanks for your review. We're sorry to hear that your support has not been what you had hoped it would be for your Dell computer. If you need to diagnose any Blue Screen Errors that you're receiving, you can follow these steps:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2OTHnLy.
You can read the full article here - http://dell.to/2u98Cct.
Best,
Bryan
1-800-624-9896
Loud fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after a coupke of days. Fan was loud and kept turning on.
No, I would not recommend this to a friendPowerful fast
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fast pc but touch screen not the best in reliability
I would recommend this to a friendNothing But Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so many issues with this laptop. Basically for the most part a very expensive paperweight. Contacted Dell a few times, paid extra for the service warranty, still get the blue screen of death whenever I need to use the PC.
No, I would not recommend this to a friendDell Computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am not happy with this computer. When you type it back tracks all the time. I have had Geek Squad service it and they say there is nothing the matter but I have to backspace all the time and retype.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .CJD1944,
We're sorry to hear about the issues that you're having with your keyboard. Please reach out to Dell's Technical Support Team when you have a chance: http://dell.to/2sH7Qlm.
Hopefully, they will be able to help you.
Best,
Bryan
1-800-624-9896
Not worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely not worth the price. The keyboard is low quality. The mouse pad is the worst I have ever used. Way to pricy for the overall quality and performance.
No, I would not recommend this to a friend- Pros mentioned:4k displayCons mentioned:Battery life
Excellent (but somehow not known) laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with the purchase, it's a really good notebook, excellent performance, and looks (if you're into that kind of things). PROS: - Performance, I'm a software developer and it's more than enough for the job. - 4K screen: I never owned one and I can see why some people love it so much. I haven't had any issues at all like some people say with the resolution, even with transitions to tablet mode an back everything works like a charm. - Precision Trackpad which allows gestures and it's good, maybe the best I've had in a PC. -Fingerprint sensor is fast and nice to have a sensor that you don't need to swipe, which makes it much more slow. - Brings a pen which I don't need really, but it's great to mess around with it at the very least. CONS: -The biggest drawback I'd say it has, is the weight... I think it's kind of heavy for the size it has, but this is due to the metal frame I presume, which while making it heavy, it also gives it the sturdiness some laptops lack of. -The battery might be an issue for some people that are on the go, it might last about 5 hours so keep that in mind. To sum up, I'd totally recommend this to friends, specially if you're not that business man that is constantly travelling around the country/world. PS: I got a really great deal with the open box certified, 300 dollars discount at the time, and the laptop is in incredible condition, not to mention everything works perfectly.
I would recommend this to a friend Dell charging port stops working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB charging port stopped working in less than 1 year
No, I would not recommend this to a friendWiFi reception very poor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our company Internet technician has worked this LT for a week on line trying to upload my email server and backup. Having a proble with the speed. A transfer that should take about one hour was running over night and would stop updating. I shipped the LT to Boston for the updating and the Technician found the WiFi not working properly. I will be returning to the local store today.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Skip,
Thanks for your review. We're sorry that this computer was not working properly. If you'd like assistance with the connectivity on your computer we'd recommend these steps:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
Worst Laptop Ever, Don't even think to buy:(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worst laptop ever I have bought. I am not going to recommend anyone to may any of the DELL laptop again. I bought is for my self for work but due the issue with this most of the times it does not work and if it works my kids use for browsing and gaming. I spent huge money on it but it's not worth! Do NOT make the mistake.
No, I would not recommend this to a friendGreat screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop,but RAM doesn’t run at 2666MHz laptop has 2666MHz installed but windows configuration shows 2400MHz
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JohnnyW,
Thanks for your review and we're happy that you are pleased with the screen on your new laptop. If you want to run the Windows Performance Troubleshooter to see if your computer can run any faster, you can follow these steps:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's so trashy because it was an open box, i havd the new verion of it , its amazing
I would recommend this to a friend- Pros mentioned:Touch screen
2nd attempt at this Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 1st one and immediately had issues during set up- blue screen stated video issue. Was glitchy the entire time. Finally set up and then noticed one of the 2 USB ports not working. Tried all the updates, Called Dell Support, India logged in rep went thru another group of installs etc , then the other USB drive also non working.. I use the computer for work so decided to try to exchange it as they had 1 other in stock and really nothing else that compared to the specs needed. This 2nd one is completely different than the first! It is just beautiful. All set up went flawless and fast and have had no USB issues or any issue. I am on the Holiday warranty period so have until Mid Jan if there is a need to return. I sure hope not and so far, so good, The picture is great, a fast performance I love it so far! Suggestion- do not get this in an open box- it may be the one I took back...
I would recommend this to a friend It did not perform they way expected for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer over price for capabilities. Expected a better product
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .NOLO,
We're sorry that you do not feel like you got the best product for the price that you paid. If you do have questions about your computer you can visit our Product Support Page here: https://dell.to/2Qt7ydO.
Best,
Bryan
1-800-624-9896
It's a DUD!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had good luck with Dell laptops and desktops until this one! We have been using this laptop for less than a month and it won't power up! Nothing! DEAD! Buyer beware of this one!! Terribly disappointed as this was purchased to aid a disabled person.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .MonTravlor,
Thanks for your review. We're sorry to hear that your computer is not working the way that you hoped it would. We'd recommend the following tips to help your computer turn on again:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
Good laptop, but damaged one handed over to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally unhappy with bestbuy in giving me a damaged product. The screen was not proper and I stared noticing a white patch when the laptop was booting. I worked with dell to get this sorted out
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Karthik,
Thanks for your review. We're sorry to hear about the experience that you had with Best Buy but we're happy to hear that Dell was able to help you get your computer up and running. If you have questions about your computer you can check our Product Support Page here: https://dell.to/2Qt7ydO.
Best,
Bryan
1-800-624-9896
Randomly shut down
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of using it as a college student. Laptop started to shut down by itself and wouldn't turn back on. This is honestly a waste of money and high dont recommend this.
No, I would not recommend this to a friendTerrible Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop I've ever purchased. Wireless adapter goes out after every shut down, video glitches, etc. Last Dell I'll ever buy.
No, I would not recommend this to a friendReturned for a refund DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Would not boot at all. Returned for a cheerful refund from Best Buy.
No, I would not recommend this to a friend