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Customer Ratings & Reviews

Your price for this item is $1,259.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the positive aspects of the Inspiron 2-in-1 laptop, such as its touch screen capabilities, user-friendly interface, and ample storage space. They also appreciate the included pen, affordable price, and satisfactory battery life. However, some customers have expressed concerns about the fan noise, weight, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 407 reviews
  • Rated 3 out of 5 stars

    DEFECTIVE LAP TOP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having serious problems with the cursor jumping all over the screen. While typing, the cursor just arbitrarily jumps to different parts of the screen. It makes composing emails and documents very frustrating. I took it in to Best Buy during the return period and they told me to avoid touching the mouse pad and to decrease the sensitivity of the mouse pad. I did that - it did not work. I have contacted Dell - they took me through an update -- the update did not work. As of today, I am waiting to schedule a replacement of the mousepad by a Dell technician. Too much frustration for a new laptop that cost $1,300. Other than that, I would have given it 5 stars. I need this for work and it is just disappointing. Glad I purchased the protection plan as I don't have much confidence in it's longevity at this point.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      LINNAE,

      Thanks for your review and we're sorry to hear about the touchpad issues that you've had so far. We hope that your replacement touchpad will work better for you. Re-calibrating your touchpad should have helped, if you'd like to try to re-calibrate again you can follow these steps:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and works well. I have bought Dell computers for years.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Loads apps fast and it has a lot of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something smooth but it’s kinda clunky when it’s in tablet mode. The mouse doesn’t always register so you have to touch the screen to complete a task. Other than that it runs pretty smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast device. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided I was going to treat myself and was looking for a nice 4K display. This Dell Inspiron checked off all of my boxes. Fast I7 10th Gen processor runs fairly cool and really fast. 16GB of RAM runs everything without missing a beat. The 1 TB SSD is fast. Startup takes about 15 seconds. This device will handle anything you throw at it. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for school related purposes. Love the pen to write in the screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, fast, fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast. Great video. Stylus a plus. Love touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is wonderful to work on and has been very simple to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a powerful laptop and the battery last for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how crisp and clear the screen is. I have not been able to get the finger print option to work. It does not like to recognize my finger. I have had issues with it not wanting to turn on. I have only used it for school work at this time. I can't wait to try watching a move on it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Thought it was an easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great so far. Easy set up and working great. daughter is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm teaching at a university from home this fall, and I really needed something I could use to write notes. This computer with the stylus and OneNote is great, and the screen is very clear. It's large enough to see an entire class of people, although I do have an external monitor just in case. It's also very fast with the i7 processor and boots up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop very good, sound good, touch screen , i like laptop Dell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Iffy support.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The only con is not with the computer but with Dell support for this device. I needed to replace the stylus since I bought it open box and the specific stylus pen that came with this model is not available. Very strange for computer that came out just last year. Other than that I love this computer and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture on a laptop, lasts around 6-7 hours of battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, clear. Great for work and home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight Perfect size screen Fast Great for work and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could ask for and More!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this computer because of all the great reviews. I was iffy at first because of the price $1300. I promise you this computer is worth every single penny. I am in love with this computer. The keys are easily reachable, Camera is great, runs very fast. I love the area to hold my pen so I do not lose it. The 2 in 1 feature is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Replacement for another Dell.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good support from GEEK SQUAD. Good screen picture.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this computer. Well designed and pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for big data projects at a reasonable price

    I would recommend this to a friend