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Customer Ratings & Reviews

Your price for this item is $1,259.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the positive aspects of the Inspiron 2-in-1 laptop, such as its touch screen capabilities, user-friendly interface, and ample storage space. They also appreciate the included pen, affordable price, and satisfactory battery life. However, some customers have expressed concerns about the fan noise, weight, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-407 of 407 reviews
  • Rated 1 out of 5 stars

    No good don’t buy this series

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good laptop. It was a bad bad decision but I got learned from dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer died on during setup and had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is Swell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent unit. Bought it open box for very good price. Would buy again. The only problem was the glass screen was separating from the aluminum frame, and would be a problem to repair; otherwise I would have kept it. I returned it to Best Buy. I like the story of Michael Dell, and Dell computers are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done aight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I give this laptop a 4 / 5 primarily because whilst it is nice and amazing and functions well, it lacks endurance over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great and fast. I have had no issues and it is reliable. I use for college and I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some flaws but good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a good deal. My only complaints are the lousy keyboard material which feels weirdly cheap (not smooth) and the sizable bezel on the bottom side of the screen. Even worse it sometimes gets hot and the fan would start running for no reason (no updates, no apps open) like a turbojet and take ages to calm down. System reset doesn't fit it. Other times it's silent - very unpredictable in terms of noise - but in any event there's no excuse to be this loud and hot at light loads... yikes

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi,

      Thank you for your review. I am glad to hear that this computer has met most of your needs. I am sorry you are having issues with the fan running excessively. Here are some steps you may take to address this concern,

      Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer.

      You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Meridith 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Screen broke soon after purchasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke 2 months after purchase and it takes almost a month to repair under the warranty. It was barely used and never dropped or damaged. Suggest getting a different laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      TED1,

      Thanks for your review and we're sorry to hear about your experience with your computer's screen. If you have any questions about your computer once you get it back you you can check our Product Support Page here: https://dell.to/39mAOwP.

      Best,
      Bryan
      1-800-624-9896 Dell