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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and fast SSD as significant advantages. Many also appreciate its lightweight design and good performance for the price. However, some users find the keyboard too small, and a few have noted that the speakers could be better. Overall, the positive feedback outweighs the negative regarding this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 678 reviews
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Great Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for the money. SSD storage is the best. Has a 3.1 USB as well. The facial recognition logon is cool. Have been having some issues with the screen acting out. Need to take it in to be looked at!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop for school, general browsing, or even watching videos, then here you go. Its not for "hardcore" gaming/HD graphics so if that's what you're looking for, this isn't the laptop for you. Its an awesome machine! But it's more for browsing, typing essays, watching youtube, etc. And yes some games can be played on it but just keep in mind the graphics card isn't that good. Meaning, something like Destiny or Call of Duty probably isn't going to be that great. I knew what I was buying so I'm giving it 5 stars! Perfect for what I was needing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model.“Designed by Dell” means more than it used to, thanks to the XPS line’s consistently high praise from critics and users. The Inspiron line has never inspired quite the same devotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a nice price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It has everything I need for business and personal use. It's also very light making it easy to use while watching TV or doing something else. A good product at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this computer for college and it's a really good computer. At first I wasn't sure if I wanted it but it's pretty cool. The only thing is that price is a bit up there but it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacing a lower-end, but similar laptop, that was having continual malfunctions, in spite of being less than one year old. Agent KK very helpful in determining best product for our use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great,computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the Fast speed and am getting use to Windows 10. The salesman that helped me did an excellent job helping me find the appropriate computer for my use. The salemen are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 3 out of 5 stars

    It's a good computer, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's problems with the touchpad and there's no number keypad. Sometimes the left click part of the touchpad gets sticky so I had to tap it a couple times to unstick it. Everytime I type with a keyboard, the mouse interferes so I end up with random clicks. The touchpad does not disable automatically whenever I attach an external mouse so I had to disable it manually. The specs of the laptop is good overall despite the problems. A solid performance SSD (M.2), an Intel Core i5 processor, and dual-band Wi-Fi. Good for me since I use it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT DEVICE FOR COLLEGE STUDENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of my students needs. Great battery life, can be used as a tablet. Only drawback is where the on off button is, we hit it by mistake a lot as it's on the side of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I was entering nursing school and it was a great choice! Very easy to use and love that it is a 2 in 1. I would highly recommend this laptop to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a refurbished laptop but it looks brand new and was easy to configure and load all of the software. It has worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    more than adequate for a 12 year old student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my son going into secondary school. he is thrilled with performance and capabilities. more than adequate for a 12 year old student. also facilitates his gaming

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy another computer with the traditional hard drive. Solid state is the way to go and it takes this computer all of about 5 seconds to boot up and be ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    For work it gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great luck with this device and takes care of all the needs that I have it seems durable and powerful enough to I replaced my desktop so I'm very please with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 yr old daughter. She mostly uses it for YouTube, Pinterest and journals. So far I cannot complain. I think for the price, it was a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop for business students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook Pro and the Dell laptop. Both work well but for business students I highly recommend it has a flawless display easy to use and runs programs needed well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop buy in a long time and it is one only the best buys. Super easy to use and very versital. Love the fact that you can use it as a tablet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    very fast startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast startup due to solid state drive. Illuminated keypad really helps for working in my sunroom before sun up and after sun down without turning on room lights.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for a student or professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough horsepower to handle research for my son's school projects and any of the games he plays online. Would definitely use it as a backup for my business computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his for my son who is in college. This pc boots up in seconds with the solid state hard drive. Been perfect no complaints. Got it at a great price at Best Buy.

    I would recommend this to a friend