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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and fast SSD as significant advantages. Many also appreciate its lightweight design and good performance for the price. However, some users find the keyboard too small, and a few have noted that the speakers could be better. Overall, the positive feedback outweighs the negative regarding this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 678 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    This is my second one for the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some one stolen my last dell I went and bought the same one that I had before, I just love how it preforms

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I really dig this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring it out, but the touch screen is cool and Windows 10 wasn't as confusing as I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not super techy and I needed a computer for school. This computer is easy to use and has some cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could have bought. It does everything I want and need it to do. I am so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for Online Classes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with my laptop! I love it, perfect for online college classes! Definitely recommend!!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my high schooler. It's perfect for his needs. We've been very pleased with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    It's OK at this point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop boots quick (with solid state drive). Not sure I needed the security software different than Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for doing schoolwork, playing games, watching movies. Touchscreen works great. Overall great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to some one. It has all the features needed. Nice screen and decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesperson upgraded me from my original meds and got bells and whistles with the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, super portable, and highly efficient, definitely among the best investments you can do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast enough...when it doesn't randomly freeze....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Dell since I purchased my first laptop that lasted 9 years. Dell has come a long way...down. This computer has specs much better than my first Dell computer (obviously), but it randomly freezes. This should not happen with a computer that it less than a year old. This issue has been happening randomly since about a month after I purchased the laptop. A couple of months ago, the computer stopped charging, so I contacted Dell technical support and sent it to them for repair under the manufacturer's warranty. The solution: they replaced the screen... What? It took a month for them to replace the screen...which apparently allows the laptop to charge. Odd. The computer charges now, but the random freezing still occurs. Very frustrating when I have a few applications open (not heavy applications - Word, Chrome, etc.) and it freezes and loses my info. I read the reviews saying it did this, but thought they were from competitors trying to sabotage Dell (HAHAHA). Nope. Joke's on me, and everyone else who decided to ignore those reviews and buy this laptop. I probably won't be buying another Dell because of this laptop. Not sure what other brand I'll go to, but this has been a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    First dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's really cool that you can also use it as a tablet. Touch screen is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought for my high school sophomore. It has everything he needs to do his school and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Dell, very happy with purchase, great battery life, no complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this for my wife. She has been enjoying it. She says it is really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my son's first year in college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an awesome laptop. Has been perfect for my son's first year in college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    a good pc for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop fits my needs. i like the larger screen, and it has good resolution for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GR8 2-in-1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well! My husband enjoys his work & games...he loves that it is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew for his graduation. He loves it! Just what he needed for college.

    I would recommend this to a friend