Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and fast SSD as significant advantages. Many also appreciate its lightweight design and good performance for the price. However, some users find the keyboard too small, and a few have noted that the speakers could be better. Overall, the positive feedback outweighs the negative regarding this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 678 reviews
  • Rated 5 out of 5 stars

    great lap top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything I need for starting a new business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teen daughter and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The computer is just okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer which had Windows 7 had issues that made it difficult to use and I needed a reliable computer. If I could have purchased a computer with Windows 7 I would have.The computer is fine I just do not like the Windows 10 operating system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks bad compares with products with similar pric

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one, and actually exchange it for a Yoga 700, because the latter one has better-looking screen and much better typing experience. Other people complaint it about the noise, that occurred to me too. But for me, it is not a big issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop and windows 10 is nice. However, we keep getting dropped when trying to open multiple webpages. Our Geek Squad agent was experienced and friendly, however I think a call to the help line will be necessary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, I expected more from this laptop. It freezes when going from computer mode to tablet mode. Doesn't respond well to stylus. Hardly use touch screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for home/personal use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the touch screen; it is very inconsistent in picking up the touch. The touch pad is very sensitive and I often hit it by mistake. Otherwise it is OK. I wish I had a separate number keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome but the battery life is a joke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this product appears to be of high quality. The detailing put into the keyboard lighting, the screen resolution, and the look/feel of the product are great. However, the product guide book says it gets 6 hours on a charge. I haven't been able to get it to last more than 2.5 hours and the battery dies. The battery dies like this even with light use such as looking at emails and surfing the web. You don't even have to be playing movies. When watching movies I get about 1.75 hours. This is definitely something that can be improved.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer is nice but already having some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of nice features but dismayed that I have already lost my E drive. There are a lot of new features, beautiful colors and easy to look at screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer for doing basic stuff, although it does seem to have an abnormally long boot time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this laptop quickly to replace a stolen one. It served our needs well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No numerical features to the right of the keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the computer except the numbers, etc., to the right of the keyboard that are not on this style of computer. I thought I might get used to not using the" numbers, page up, page down, home, end keys" but haven't . I hoped to return and get another computer with those features but missed the "return" date. Thus out of luck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    love it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too soon to really evaluate it. i like it so far. i like the wide screen the most

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my first year of college and for a little bit, I enjoyed using it. However, as time went on, the laptop started to crash consistently, and does so once a day. I don't know if my particular laptop has some sort of issue with it, but this has made my experience with this laptop a very poor one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size it is very carry-able and the screen it is very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school use and so far is working perfect for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not crazy about it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how to organize files and can't find anything I want.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I hoped for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disappointing purchase once I started using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the sleek style

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geeks they are very knowledgable and helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life issues are a problem not sure why....

    I would recommend this to a friend