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Customer Ratings & Reviews

Your price for this item is $663.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of the Inspiron 2-in-1 laptop. Many appreciate its solid-state drive, light weight, and competitive price. Positive feedback also highlights the long battery life and versatility of the 2-in-1 design. However, some customers noted concerns about the audio quality and the laptop's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 476 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for what I needed it for! Maybe even a little more than what I needed but I love the speed and the large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Silver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my beautiful wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a 5 star rating, but my wife stated that it does things that she doesn't want done. She had her previous laptop for 9 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery is unstable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this last year. Everything is good except for the battery. It was not charged even though the power was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer on a price match and also used the student discount. Very fast, and the backlit keyboard is great too.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too big for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for some, but bought it online without seeing it. Wanted something more compact.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Beth, We're sorry to hear that your recent 2-in-1 purchase was a little larger than you had hoped it would be. If we could recommend the Dell Inspiron 2-in-1 with a 13.3" screen that may be closer to what you were hoping for. You can view the specifications of this device on Best Buy's site here - http://bit.ly/2uMFCul. We hope this helps and that you're able to get the most out of whichever new device that you decide to keep. Dell

  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Silver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purahase over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I need it for...I have had some problems with the keyboard as far as it jumping the cursor around when I am typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a few issues not knowing how to use this computer but the geek squad really helped me figure out what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting adjusted to Windows 10. Computer works great. Going mouse-less and touch screen new to me, but no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy after receiving GEEK support via telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen, I needed a little extra assistance which was courteously given by telephone. I now love my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup , easy to use, clear sound and great colors. So far its the best purchase I've made laptop wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great College Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does basically everything needed for college, but is somewhat heavy so invest in a case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful piece of equipment very satisfied fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to deal with knowledgeable staff . Extremely helpful extremely polite Very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen started going out within a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed t work well for the first month but the touch screen started to go black at times when opening a new window, clicking on a link. or other task related touch attempts. Touching it again made the screen come back but still a bit annoying, especially for a brand new computer. It's in the shop now ...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Marie, Thanks for letting us know about the current status of your device. We're sorry to hear that you had some issues with the screen when you were using it. After getting it back if you need to troubleshoot anything else with your device you can always refer to your product support page here - http://dell.to/2tnDCIo. We hope your computer is back up and running again soon. - Bryan Dell

  • Rated 5 out of 5 stars

    Voice recognition is a great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the PC that much since purchasing it but so far I love the quick startup, and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer we bought for my college aged daughter. It has been perfect for all her academic needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop Great Specs for a Great Deal. Bought it on students deals and working perfectly. Thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughter love this computer and stopped using my iPad Pro because they like this better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for my son to take to college. He is a mechanical engineer so he needs a decent powered computer.

    I would recommend this to a friend