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Customer Ratings & Reviews

Your price for this item is $663.99
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The comparable value price is $829.99

Customer reviews

Rating 4.6 out of 5 stars with 998 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 15.6" Touch-Screen Laptop for its touchscreen capabilities, lightweight design, user-friendly interface, and affordable price. While some users have concerns about battery life, fingerprint scanner reliability, limited port selection, Windows 10 compatibility, and gaming performance, the overall positive feedback suggests that this laptop meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 998 reviews
  • Rated 3 out of 5 stars

    Dell Comp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop one year ago, and the wifi connection mechanism is not working. Best Buy clerk suggested a wifi adapter, because he said it would cost as much as a new laptop to repair this one. The cheaper wifi adapter is not working unless the computer is close (same room) as the modem, and I will need to buy a more expensive one if I want to use it in other rooms in the house. Disappointed in Dell computer for only lasting one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After 1 month of ownership and install expierience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THere is nothing above expectation. The key was it worked as advertised and did not take much time to install nor my normal make it work effort on some installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to operate

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Silver Is light and easy to operate. I reccomened it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new laptop! Thank you, Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first computer. I have always used a friend's in the past. This is a great experience. I'm still learning lots, mainly by experimentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, excellent laptop. Better than HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple HP laptops a few years ago and the hinges broke on BOTH of them after a year. These Dells are built sturdier, and I am very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that helped me select my computer was very helpful. He gave me different options and describe what would be best depending on the use that I was going to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need and then some. Digital Drive has in place of disk drive is much faster and does not generate heat. Very fast bootup and shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer for our student he does his work mainly online and is able to keep up with it all and also play the games that he wants to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 2 in 1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always preferred Dell over any other brand. I bought this to have a laptop for me and a tablet for my six-year old son. It;s great for both of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likely more than she needs, but it's serving it's purpose with homework and research needs. Now if only I can get her to put it down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and perfect choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson needed a compatible laptop for LLCC. Your employee was very knowledgeable and great help in getting the right/best choice for starting college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment with geek squad with old computer. They were great and gave me options. I decided to buy new computer right then. Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this computer arrived I was able to have it set up in a very short time due to complete set up walk through. I also love the finger print log on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Horse Dell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this Dell - it was a little work horse until coffee spill. I am sure it would have lasted for a few more years based on its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen, touch screen, fast, still haven't used all the features. Because of the thin design, there is no cd drive and only two USB ports. I'm very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use but comprehensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop never worked well and I was looking for a reliable laptop, but one that was comprehensive. The Dell Inspiron that I bought fits the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great quality & user friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer after using the same toshiba for 10 years! Your store rep Alec was very helpful and walked me through what was available and would work best for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love the two-in-one feature. It doesn't include a pen for the touch screen, but you can buy one separately and they are afforable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for Best Buy and Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell supports the computing needs of a senior in electrical engineering. Good value, good support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as fast as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ok but does not react as expected. Also the GEEK SQUAD transfer at the Lancaster PA store did not do as expected transfer the total holdings of my old laptop.

    No, I would not recommend this to a friend