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Customer Ratings & Reviews

Your price for this item is $663.99
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The comparable value price is $829.99

Customer reviews

Rating 4.6 out of 5 stars with 998 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 15.6" Touch-Screen Laptop for its touchscreen capabilities, lightweight design, user-friendly interface, and affordable price. While some users have concerns about battery life, fingerprint scanner reliability, limited port selection, Windows 10 compatibility, and gaming performance, the overall positive feedback suggests that this laptop meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 998 reviews
  • Cons mentioned:
    Fingerprint scanner

    Rated 2 out of 5 stars

    Defective?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our device may have been defective. The fingerprint scanner didn't work from day one. After a few days the trackpad stopped working. Dell had is install drivers and it helped briefly. We had to uninstall and reinstall the drivers daily to use the track pad. We simply returned the device. Worked fine and seemed like a solid computer otherwise

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Our team understands the frustrations you were facing with the trackpad situation. We hope everything is working well now. We value our customers' voices and thank you for taking the time to express yours.

      Best,
      Chris
      1 (800) 624-9897 Dell

  • Rated 4 out of 5 stars

    Short life.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but then problems developed that finally resulted in buying a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Runs amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up immediately. No problems whatsoever. Huge screen for those who like that. Touch screen is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving this new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for work and I've appreciated all it's features. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my boyfriend. He does basic things on computer and this computer is exactly what he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome piece .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful machine . As a Linux system administrator I so strongly recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One fast computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up with a SSD 8Gb of memory and an i5 this thing is great with speed and light ! I am sold on this one !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    NotagoodDell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sad representation of a Dell product. After a few months the battery started in fail. A few more months and I couldn't download the Windows update. The final nail in the coffin was when the modem went out after 19 months of use. It has since been replaced with another brand of laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal birthday gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as birthday gift. My wife has never stopped appreciating the super product she got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the right price. Bought it for school and it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very cool. You can draw with a stylus on the screen and it flips into an iPad style device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint is a nice feature, also the finishing looks very modern. Great computer for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop serves my at home needs very well. Browsing, reading news stories, playing games, paying bills, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy this compute again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great size and weight and has everything I need to complete my business. The prize was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and has plenty of power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Mac but my wife likes PC's This is just the machine she needed. It's easy to use and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop overall in this price range. I do find that sometimes the CPU gets a bit high with this processor

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    sold as new but, virus present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be a new laptop but, has non removable virus after four visits to Facebook. No emails were ever checked. Battery is non removable so can't restart to get rid of it. Every time it is started, up pops the virus again. Not happy with this 'gift' to my wife.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      chief,

      Thanks for your review. We're sorry to hear about the virus that you're experiencing on your computer. It's possible that you need a refresh of Windows on your computer. Please follow these steps to try to remove the virus from your computer:

      Windows 10 is capable of resetting all of its system files without affecting your personal data. Refresh will do the following:

      • Reinstalls Windows 10 and keeps your personal files.
      • Removes apps and drivers you installed.
      • Removes changes you made to settings.
      • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

      To get started with a refresh of your system files, follow these steps:

      1. At the desktop, click the Search the web and Windows box and type "reset".
      2. Select Reset this PC (System Setting).
      3. Under Reset this PC, select Get Started.
      4. Select the option to Keep my files.
      5. Note any apps or drivers that will need to be reinstalled after the refresh has completed.
      6. Follow the on-screen instructions to complete the refresh process. This will take some time and your computer will restart.

      Click here to read the full article: https://dell.to/2VGi4F3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a user friendly laptop that any first-timer can utilize. I normally use MAC’s but this Dell is real good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, user friendly and just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-1 computer is awesome. I can use the computer like a tablet or a fully functional laptop. It's quick and super user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for back to school. Getting familiar with my laptop

    I would recommend this to a friend