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Customer Ratings & Reviews

Your price for this item is $663.99
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The comparable value price is $829.99

Customer reviews

Rating 4.6 out of 5 stars with 998 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 15.6" Touch-Screen Laptop for its touchscreen capabilities, lightweight design, user-friendly interface, and affordable price. While some users have concerns about battery life, fingerprint scanner reliability, limited port selection, Windows 10 compatibility, and gaming performance, the overall positive feedback suggests that this laptop meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 998 reviews
  • Rated 5 out of 5 stars

    Nice computer for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for viewing and uploading pictures it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it he can use it for work & take it home w/him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up . Easy to use. Great visual display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought 4 for our small business, they are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and Best Buy customers serves is v good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take long to set up ... not a fan of windows anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell computer that i purchase for my granddaughter is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew for school. Works great, no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and works great my needs are met with this one.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 1 out of 5 stars

    Will not turn on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I made a mistake with this upper priced Dell purchase. Near $1,100 with basic programs. Only a month since bought, light usage at home, & now will not turn on. Best Buy said it is a 15 day turn around for repairs. Only has 2 common USB ports & now needs extra port connection to plug in printer & Sprint remote hot spot & old mouse Bluetooth New Bluetooth mouse bought same time is slow & has heavy click response. Needs a remote for disc too. I knew that at purchase, but it is now a pain having 2 remote units to plug in & carry about. My 6 yr old laptop is more flexible & dependable & always “turns on” too.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      disappointed2,

      Thanks for your review. We're sorry to hear that your computer is not turning on the way that it should. We'd recommend the following steps to help your computer turn on again:

      1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
      2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
      3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
      4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
      5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
      6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
      7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

      You can read the full article here - http://dell.to/2uj1Sby.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Great computer for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop light, bright and priced right 100

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is really good . very comfortable to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a dell computer. Good buy. Computer runs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with the lap top and installation of software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tablet,computor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is nice I have not had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a few more options but otherwise a good system

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few glitches, but I'm sure the geek squad can fix them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok. Seems to work ok. Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be ok. Took a while to get it operational

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop/Tablet Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a DELL before but for my first one, I love it.

    I would recommend this to a friend