Customer Ratings & Reviews
- Model:
- I7586-5045SLV-PUS
- SKU:
- 6295913
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron 2-in-1 15.6" Touch-Screen Laptop for its touchscreen capabilities, lightweight design, user-friendly interface, and affordable price. While some users have concerns about battery life, fingerprint scanner reliability, limited port selection, Windows 10 compatibility, and gaming performance, the overall positive feedback suggests that this laptop meets the needs and expectations of many users.
This summary was generated by AI based on customer reviews.
Beautiful device. Wrong purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this laptop when I saw it the first time, but then after days trying to install all the apps and want to configure it, I could never achieve it because it always threw an error. Then, I returned it to the store and for giving me another completely new one they wanted to charge me the original price, when I bought it at another price on offer. crazy!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Anavanessa14,
We're sorry to hear about your experience with your new Dell laptop. Have you tried to reach out to Dell's Technical Support Team for help setting up your computer? If you were not able to return your computer and exchange it for a new one, we'd recommend reaching out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
If you'd like to find out some answers about your computer, you can always check our Product Support Page here: https://dell.to/2Qt7ydO.
Best,
Bryan
1-800-624-9896
hard to navagate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I will get used to it. the new windows 10 is just now being installed at my job. it just takes time.
I would recommend this to a friendBrand response from YourDellTeam
Posted .comp,
Thanks for your review. Dell does offer a site that helps people transition to using Windows 10: http://dell.to/2wMZqyx. We hope that these articles help you to learn more about Windows 10.
Best,
Bryan
1-800-624-9896
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two. The first one the wireless quit working as I was setting it up. The second one the headphone jack didn't work. Two bad ones in a row!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Donn,
We're sorry to hear that your computer experience has not been the best. We'd recommend checking the software and drivers on your computer to make sure that everything is up to date: https://dell.to/2OTHnLy.
Best,
Bryan
1-800-624-9896
Completely died after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 11 months. Won’t even switch on. The Dell warranty is dumb - supposedly I mail it (and all my confidential data) to them. Not going to happen. Won’t buy Dell again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .JCNC,
If you are having trouble with your computer turning on we'd recommend trying these steps:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Touch screen
Great for everyday computing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for school and it's great. It has a good size screen (15in) and can also be flipped over to be used like a tablet. Good performance for the price with an 8th gen i5. Will probably be a solid computer until 2025.
I would recommend this to a friend Terrible, crashed after updating.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its started a software update and never finished. It messed itself up, cant connect to wifi or through cable internet. Do not recommend unless you want to spend $1200 on something that will destroy itself.
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Great brand, great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen works efficiently. I love that I cab fold it into a tablet. Wish it had the number pad on the side, but not a big deal. Never had one problem with this laptop and I’ve been using it consistently for 4, going on 5 years. Not a gaming laptop, wont run those very fast. But as a full-time college student from 2019-2023 I was ALWAYS on this thing. Never once had a hiccup
I would recommend this to a friend poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this product twice, both time this should have been caught by DELL quality control. Would not recommend this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Bill,
We're sorry to hear about the trouble that you've run into with your Dell laptop. If you have additional questions about your laptop we'd recommend checking our Product Support Page: https://dell.to/2Qt7ydO.
If you'd like to speak with a member of Dell's Technical Support Team you can reach them here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
will not even load facebook. runs very slow!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not even load face book. runs very slow!!!! sorry i spent $700 on this
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .brandi,
We're sorry to hear that your computer is giving you trouble. We'd recommend trying to run the Windows Performance Troubleshooter to see if there are ways to improve the speed of your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, already tried to get it replaced, and it is still not working properly.
No, I would not recommend this to a friendHorrible speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are at the bottom of the computer and they have sound horrible.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Legend3XR,
Thanks for your review. We're sorry that the sound quality on your computer is not what you were hoping for. Please be sure to check for the latest audio drivers for your computer here: https://dell.to/2OTHnLy.
Best,
Bryan
1-800-624-9896
Not easy to use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has caused me issues. It doesn’t flow well. The keys stick.
No, I would not recommend this to a friendterrible operating system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would never again buy or take for free a computer with windows 10 !!!!!!!!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .sucker,
We're sorry that you've had trouble adjusting to Windows 10 on your new computer. We'd recommend checking out Dell's page that is devoted to helping people transition to using Windows 10: http://dell.to/2wMZqyx.
Best,
Bryan
1-800-624-9896
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im Proud to purchase a Dell computer. It is an excellent product.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Our team here at Dell is glad to learn you're loving the Inspiron. If there is anything we can assist you, please give us a call at 1 (800) 624-9897 and thanks for the review. - Chris
Worst laptop ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop ever. Died 3 months after I bought it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .We are saddened to learn about the laptop died after 3 months. Our team never wants a customer to experience this. We'd like to collect more information to better assist you.
Please - at your convenience - call our tech support at 1 (800) 999-3355 and we thank you for taking the time to write about your experience - Chris
- Cons mentioned:Battery life
Cheaper is not a good enough excuse to forgo qual.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User since 2019. Almost from the outset of purchasing this laptop, I started receiving update memos. I am not a Dell fan but it was cheaper than the HP which I have been regretting since I exchanged them. The keyboard and trackpad not as smooth as the HP. Ease of use not as smooth as the HP either. And lastly the battery life is really sad. Maybe 3 hours use on a full charge. Spend the extra money for the HP. I am about to buy the HP, esthetics, speakers, keyboard and trackpad much better and worth the extra money...
No, I would not recommend this to a friend Laptop and Geek Squad great together
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years in use and still going stong. The frw times I have had an issue, the Geek Squad to the rescue. Always do a good job
I would recommend this to a friendMyReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter going to college Worked very well.
I would recommend this to a friendDecent computer for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer after my HP Pavilion's hard drive unexpectedly crashed. I'm a student, so one of those $1,000+ laptops are out of my price range especially on short notice. Even just before Black Friday I was able to get a BB Gold card in 1 day and finance it for $500 over 18 months, paying the rest out of pocket and debit card. I like some of the features it came with, though I can't imagine using Cortana's voice recognition in a public space like Starbucks (hey cortana… Hey Cortana... HEY CORTANA!) but it's easy to use either by touch pad or touch screen though I'd recommend getting at least a cheap stylus pen; staring at fingerprint smudges and not having a proper cleaner gets annoying fast. Something I don't like is the McAfee pre-installed. You get Webroot free for 3 months, at the same time you're getting pop-ups that your machine is unprotected with no firewall as if Windows Defender has nothing to do with security or firewalls. Speaking of security, I like the options Windows Hello gives you besides the classic password log-in: PIN code, facial recognition through the camera, and this model has a biometric fingerprint reader built into the power button. Sounds fantastic right? Just over a week after buying it, the fingerprint reader malfunctions and stops working. Like a snap, one of the main security features - built into the laptop... is gone. After some research, I've found the fingerprint reader device is by some company named Goodix. Goodix biometric readers have had malfunctions on other computers from other manufacturers as well; either some problem with the drivers or even Windows Update itself... something to do with the Springtime Update that has caused so many problems, no cure-all fixit exists even after several months (there are still support forum entries with people waiting for answers or answers that do not help such as re-installing Windows). I've made my own support ticket, but as I'm still within the 14-day return window, I'm seriously considering returning this otherwise great computer. If one feature malfunctions within 2 weeks, brand new, fresh out of the previously unopened box, what else will go wrong 1 month from now, 1 year from now? Thing is, this is probably caused by Windows and not a hardware problem so something else will probably malfunction in the next new computer. I can get by without the bio-reader, that won't stop me from using a computer, but the worry is still there about something new popping up next week. Yeah... probably taking it back today or tomorrow, still thinking about it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ScorpioJ,
We're sorry to hear about the issues that you're having with your new Dell computer. We'd recommend reaching out to Dell's Technical Support Team for further assistance with your touchscreen: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Great Buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using as a full-time laptop for 4 years and still running great. Nice sturdy shell.
I would recommend this to a friend