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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 2-in-1 laptop's touch screen as a favorite feature, praising its convenience and ease of use. The affordable price point and impressive storage capacity are also well-received. While some users express concerns about the battery life, the overall sentiment towards this laptop remains positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 452 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will always recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the style and touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the $ I love everything about this laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer still working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer still working 2 yrs later a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Would recommend to anyone that wants a 2 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Heavy
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Laptop, Bad 2-in-1

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro -Good Specs -Backlit keyboard -Small display bezel -USB type-C with DisplayPort support -Three USB 3.0 ports -Full size HDMI port -Card Reader Con -Slow spindle hard drive -Too big and heavy to effectively use as tablet Overall In whole, this isn't a bad little laptop. Far too often budget laptops will have the CPU or RAM crippled in order to bring it in under a particular price point. At about $900, I'm not sure this qualifies as a "budget" laptop, but the specs are fairly impressive. The Kaby Lake generation i5 is a quad core model with hyper threading, meaning eight logical cores. That used to be the sole domain of i7 CPUs, meaning paying extra. The 8GB of RAM also means adequate multi-tasking and lots of open web browser tabs without slowing down. While many laptops use lower resolutions to save money, this screen is quite good and has a full HD 1920x1080 native resolution with a small bezel to give a big viewable area. The rest of the fit and finish is quite nice. The chassis feels very strong and stiff and it's not overly heavy for a laptop. Three USB 3.0 ports, one with extra power delivery, are around the edges. One type-C port with DisplayPort capabilities will support a desktop dock adapter. You can also just use the full size HDMI jack too. for those working or playing at night, the keyboard is also backlit, a nice addition. The two downsides are fairly sizable. First, the hard drive is a slow 5400 RPM spindle drive. While that gives you lots of storage with 2TB capacity, for someone who has used solid-state drives for the last six years, it's almost painfully slow when the disk is under load. That includes system boot up and shut down and application installs, launches, and removal. A hybrid drive would've been a better addition to at least address system booting speeds. Switching to a whole SSD solves all the speed problems, but of course limits capacity, so pick your poison. The other problem is this thing just doesn't work as a 2-in-1. The size is awkward and very few people want a 15" tablet. It's not comfortable to hold in one hand. A big part of that is due to the weight. Since it's not a convertible and the screen doesn't detach from the keyboard, you have to hold the weight of the whole thing when trying to use it as a tablet. Altogether, it just doesn't work very well. There's also no buttons or hotkeys along the screen edge to use in tablet mode. Instead you have to do everything on the touchscreen since the keyboard automatically gets disabled when you flip the keyboard past 270 degrees. It's just a clumsy affair. So, whether I recommend this product or not depends on how you want to use it. If you want a solid laptop that has a touchscreen, but you don't plan to use it as a 2-in-1, yes, it's a good product at a decent price. If you're looking for a more performance oriented laptop, I'd recommend you get the SSD version of this model instead. As a laptop alone or 2-in-1, it doesn't work very well. A non-touchscreen laptop with otherwise similar specs will be about $100 less, if not more. If you want a usable 2-in-1, a detachable screen model will be much more convenient and usable. Not holding the keyboard saves a lot of weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player works well with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great addition to our newly purchased smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL computer fan for Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my newer model DELL which replaced 9 yr old model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop and is powerful for everyday use and then some!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and i can do so much more. I will only buy a dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves her new laptop. It was a graduation gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer great price still using it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Lappy 4 the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Quality laptop for the price. Thanks for the deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, easy set up, & great quality laptop for the $$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good deal of $550 for a laptop with touch screen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Dell’s best effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and clunky. The mouse pad is terrible. Cursor moves while clicking selection. Touch screen is erratic. Overall for as much as this system should have, it should run better

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi John,

      Thanks for your review. We're sorry to hear about the troubles that you've been facing. If you'd like some tips about improving the speed of your computer you can try to remove some programs that you do not plan to use:

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      If you'd like to improve the responsiveness of your touchpad you can try these steps:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      Lastly, if you'd like to recalibrate your touchscreen monitor, here are the steps:

      1. Restart the Computer and the Monitor
      2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
      3. Go to Control Panel and select Tablet PC Settings.
      4. Under Display tab, select Calibrate.
      5. Choose Pen or Touch input.
      6. Perform the point calibration that appears on the screen to correct the linearity problems.
      7. Save the calibrated data.

      You can read the full article here - http://dell.to/2uLztub.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly east to set up, reasonably priced and lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suits her needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's 30th birthday. She loves it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intermediate computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, perfect size, clear screen, lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad and he has really enjoyed this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features on the computer it works great

    I would recommend this to a friend