Customer Ratings & Reviews
- Model:
- I7579-7171GRY
- SKU:
- 5606601
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the Inspiron 2-in-1 laptop's strengths in its touchscreen functionality, fast SSD drive, and overall performance. Many appreciate its ease of use, lightweight design, and good battery life, while some find the price reasonable for the features offered. However, a notable number of users point out the absence of a number pad and some sound quality or fan noise issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video. Nice screen. This is a great starter computer. I'm sure it was intended for just that.
I would recommend this to a friend - Pros mentioned:Performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance so far (~3 months duration). No separate numeric key-sets, that is little negative.
I would recommend this to a friend - Pros mentioned:Processor speed
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting a apple and a few faulty hp computers I got this Dell. It's fast and run's cool.
I would recommend this to a friend - Cons mentioned:Fan noise
Very Worried
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the laptop about a week ago. Very pleased with the unit for the first 6 days. BUT now, the fan continuously runs and the base of the laptop is so warm that you can not leave it on your lap and this is without the unit being plugged in. This happened after a software update from Dell. Called Dell support about this issue with no help. Very Concerned.
No, I would not recommend this to a friend Internet connection sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the system until a few weeks ago. I have only had the computer for a few months, everything seemed to be going smoothly and suddenly I can't seem to maintain an internet connection. I have spent hours on the phone with Dell support and they can't find anything wrong with the computer and tell me that I just need to be in the same room as the router. What???? I bought a lap top because I need the freedom to work remotely - I can't always be in the same room as the router. I did an update and it was since then that it hasn't worked properly. I can't seem to find any info on the warranty and can't figure out my next best step but I have already lost 3 business days dealing with this. I am self-employed - I can't afford that kind of loss with a brand new computer. Their last recommendation was saving all my data and re-setting the computer. I expect that will take another several hours and then several hours putting everything back. There must be a simpler solution and I need it now.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Jst63, We understand your frustration with a new computer that is not working properly. Please take a moment and read through some of the tips on our internet connection troubleshooting page - http://dell.to/2sLtwRh. If you are looking for information about Dell's One Year Limited Warranty on new products you can view the terms here - http://dell.to/2tNsVOs. We hope that your issues can be resolved soon so that there's no need to miss any more days of work.
Good so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third laptop from BB and so far all the laptops are doing as per expectations. Although I am not big fan of touch screen.
I would recommend this to a friendFast and dependable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this computer to run DJ programs. Works excellent with no lag.
I would recommend this to a friend- Cons mentioned:Fan noise
Fan problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a laptop with great specs and a good price but the when the fan starts when the laptop has to do more intense processing it makes an awful noise. I consider this unacceptable so will return the product. Hopefully best buy will accept to replace the product.
No, I would not recommend this to a friend - Cons mentioned:Fan noise
Loud fan and Poor battery performance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even with very careful usage, it had a very loud fan from the beginning and the battery started malfunctioning after 3 years of use. Worst experience with Dell computer, I won't recommend to anyone Dell - Inspiron series.
No, I would not recommend this to a friend Returned twice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept freezing not only on web pages but apps as well. The third time I talked to tech support they suggested a fresh install of the operating system. Ths is when I exchanged it for the same model. The second time I talked to tech support for the fresh computer he couldn't even open my control panel as he tried to troubleshoot remotely. It just wouldn't open. Returned for an ASUS. Dell sucks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Luke,
We're sorry to hear about the issues that you had with your Dell 2 in 1. If you decide to purchase a Dell in the future we'd recommend reading our Dell Support article related to troubleshooting slowness with your device - http://dell.to/2tSulGV.
There is also a Diagnostic Test page and a Driver Update page for the device that you purchased which can be found here - http://dell.to/2th7GUk. All new Dell devices are also equipped with the Dell Support Assist app which will aid you in making sure that your drivers and programs are up to date.
We hope you will consider buying another Dell device in the future.