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Customer Ratings & Reviews

Your price for this item is $206.99
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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 464 reviews
  • Rated 5 out of 5 stars

    Dell Laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the size and is getting used to his new computer. Tristen and Regina were very helpful and patient in helping us at our local Best Buy store!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer love it! Works fast and easy to figure out. Brendon was wonderful to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really impressive! I really enjoyed the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Dell Inspirion laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing and I absultely love how quick it is. the touch screen is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It’s faster and brighter. I really enjoy my Christmas Present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, we have an old tv I'm using as a monitor. it makes everything big. only has to have one cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the laptop. It is my first one, so I am still figuring some things out. The large mousepad that pushes the keyboard close to the screen, is the only thing I dislike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Dell customer for many years. This is my third Dell laptop, and I am always happy with that choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast amd very easy to use!!! Friendly user! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adrian stanley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this dell laptop Inspiron I have a different one as well. A hewet packard useless so slow the dell inspirion is bazingly fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very pleased with my purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer. Excellent value for the money, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Excellent processing speeds. Absolutely love it. great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a Windows computer in order to play games, since developers are having a hard time keeping up with Apple updating operating systems every year or so. My friend told me to get a Dell, so I did. I'm still learning Windows 11, but from what I can see, this is a wonderful laptop. It's very fast and has great graphics. The Best Buy salesman told me about the upside of purchasing a TotalTech warranty. If the computer went on sale within three months of purchase, I would get the sales price. Three weeks after I bought it, this model went on sale for $300 off. I called Best Buy and got the credit. I'm very happy with the computer and with Best Buy. I should mention that battery life is not as good as my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to start a new job. So far I don't have any complaints. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a described

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. This is my second time getting something second-hand from Bestbuy. The last time was open box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 4 out of 5 stars

    New Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really needed a new computer. He loves it, It starts up fast and just overall performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work at home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compiter i use ir for work and its convinient and perfect for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my laptop is working great. It is a littl different from my Inspiration 15 but works as good overall.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good configuration for start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of hardware but on the heavier size. If you plan to travel with it, think twice and go for 14".

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Db007,

      Thank you very much for your feedback. We are sorry to hear you are not 100% satisfied with your Dell Inspiron 16 7620 2-in-1 laptop because it is heavier than you expected. We always strive to get better and reviews like yours help us develop products our customers like. We will share the content of your review with our quality team, so future improvements can be made.

      If you have any questions, issues, or concerns, please use the information below to contact Dell Support directly for further guidance.

      Should you need further assistance, please contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Katarina@Dell Dell

  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. Some very nice features. Especially like the clean, bright display.

    I would recommend this to a friend