Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $206.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 464 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, only think i dislike is all the microsoft stuff it makes you use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for the Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use and Navigate! Well worth the Money. I would highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect system for Mom

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast, flexible. Perfect for running my household and streaming movies.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My mom loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mother and she loves it. The touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. User friendly and easy to carry. Great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Midnight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive tv for the yound grandchildren to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it. Uses it for crafting with the crickut. really fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, had no trouble immediately using it right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    my new Dell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of this laptop and the back lit key board.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Brand for Laptops Ever

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely dreadful. The mouse doesnt work. And its brand new. I have trouble loading my documents without this thing freezing on me. Can’t run premiere pro because it lags so much, I know it could be a memory issue but I didnt even have that problem with my older dell laptop that had 8 GB. Absolutely dreadful.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There MichaelO,
      We want to thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help resolve your issue.
      Here are the steps to help you with slow performance issues:
      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this Laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell laptop! It’s fast and the graphics are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great laptop. Top performance and boots right up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and exceeds my expectations. Easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is better than I imagined it would be.easiy operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot. Perfect size with a 15.6" screen and the resilution is fantastic compared to some of the other units in the same price range. The 2 in 1 feature is pretty wild too especially for watching videos. Wasn't necessarily looking for a super high end laptop, but this was on sale and it definitely exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Dell

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! Beautiful screen. Right sized keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, large screen, keyboard is well spaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Purchaser

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Easy to operate. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    dell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the average daily user. only con is it doesnt hv the number key pad

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Lap Top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use and the touch screen is great!

    I would recommend this to a friend