Customer Ratings & Reviews
- Model:
- i7620-5624SLV-PUS
- SKU:
- 6504389
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.
This summary was generated by AI based on customer reviews.
Dell 12th Gen Intel EVO i5- 8GB Memory - 512GB SSD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a 5th generation i5 processer to the 12th generation processor with EVO and the difference in speeds is amazing. Cannot recommend enough the new computer. The HD screen is incredible.
I would recommend this to a friendOliver is great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oliver was so helpful. I was appreciative of his knowledge and help. I worked in retail for 27 years- he’s a keeper! My son is loving his new computer.
I would recommend this to a friendFast and convertible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: High color resolution Fast processing speed Sets up as laptop or tablet, plus two other variants Con: Only two standard USB ports Loud fan
I would recommend this to a frienddell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the mouse is not working god when i buy it ……………….
No, I would not recommend this to a friendDell Touch Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent investment and began utilizing it the same day it was purchased. Thanks to a great sales woman who recommended this product.
I would recommend this to a friendBad QA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1 week of buying it new the battery stopped working and the laptop would only work plugged in. I returned it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Happy,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that your battery is not functional, and you made the decision to return your device. That is not the type of feedback we like to hear, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
New Dell Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop! The whole process was great! Salesman was good and Meagan of the Geek Squad was fantastic! Set everything up for us! Good price and well within our price range!
I would recommend this to a friendI was looking for an HP computer ended up with Ade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the knowledge in sales Manhattan and for one type of computer and explained to me why I shouldn’t get that one and why I should move up to another one very satisfied
I would recommend this to a friendGreat Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new laptop in a hurry! Easy to use. Salesman at Best Buy very helpful in answering questions that made me pick this one. Plus it was on sale!!!
I would recommend this to a friendvery nice Dell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Dell laptops for a very long time and have had very good luck with them this one has some very features and has an excellent display quality
I would recommend this to a friendTouchPad Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only a few months old and it already has touch pad issues. I looked online and apparently this is common with these laptops.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Ariana,
Thank you for taking the time to leave us your review. We're sorry to hear that you are having issues with the touchpad on your Inspiron 7620. This is certainly not the experience we like to hear from our customers. Below, I have included a link to an article with troubleshooting steps that should help in resolving your touchpad issues.
Touchpad Usage and Troubleshooting Guide: https://dell.to/3tXxiof
Please take a moment to call or chat with a Dell Support Representative at your earliest convenience if you continue to have this issue: https://bit.ly/DellSupportTeam.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Love this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to setup. Not sue I am fan of OneDrive that I wasn't aware had copies of most of my files to transition the move. It is now shut off.
I would recommend this to a friendGreat buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I wrote a great review and when I went to add a photo my written word review had disappeared. Sorry not doing it again. Now it won’t let me add a photo!!
I would recommend this to a friendNot worth it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for 10 months now. Within the first month, the fan began clicking. Then the mousepad would sporadically quit working. The pen I bought for it will quit working as well. Tech support isn't helpful. I have done everything I can and still no fix to the issues. I would reccomend finding another laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey SamanthaH,
Thank you for taking the time to leave us your review. We are sorry to hear that you are having touchpad sensitivity issues in regard to your Inspiron 7620. This is certainly not the experience that we like to hear from our customers. We will share your concern with our quality team so that improvements can be made to our current and future products and services. Below I have provided troubleshooting instructions with the full article that may be able to resolve the issue.
Here are the steps to help resolve your touchpad issue:
1. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them (the touchpad has to make good contact with your finger to work correctly).
2. Ensure that the touchpad is turned on.
3. Save any data, close any open programs and restart the computer by using a wired USB mouse (if available) or Bluetooth mouse if it is already installed, if not, press hold the power button for at least 15 seconds to turn the computer off.
4. Unplug everything except the power cable.
5. Turn the computer back on and retest the touchpad.
6. When the cursor does work correctly, attach one device at a time, and test the cursor movement to see which one may have caused the issue.
7. Ensure that the BIOS and Chipset drivers are updated to the latest version.
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
If you continue to experience touchpad issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Very Happy With It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd Dell laptop, would have still had my 1st one but it was stolen. It's prefect for business or personal.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working fine and work perfect for the business. Has all the tool I need to make my work easier. I would totally recommend it to customers.
I would recommend this to a friendNice, easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, easy to use, had a little trouble getting the browser to default to chrome, but geek squad took care of it. Happy so far!
I would recommend this to a friendHappy with laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is just right for my needs. IT friend recommended this computer for my needs. Price was right for my needs
I would recommend this to a friendBradley Was Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bradley was knowledgeable and informative. He helped me make my decision on the items purchased to better suit my needs!
I would recommend this to a friendNew laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and smoothness of the keyboard. The only thing I wish it had was a 10 key.
I would recommend this to a friend