Customer Ratings & Reviews
- Model:
- i7620-5624SLV-PUS
- SKU:
- 6504389
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.
This summary was generated by AI based on customer reviews.
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything I needed. It works great. I use it for school and it has not disappointed me.
I would recommend this to a friendno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, works perfect for my uses and programs.
I would recommend this to a friendNot Recommendedf
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cursor freezes regularly and unexpectedly. For $1200, this is a poor buy. I'll never buy from Dell again. For those who do, be aware that Dell only offers refunds for the first 30 days. Even they have no confidence in their product
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear AlbertK,
Thank you for taking the time to leave a review and for your feedback. We are sorry to hear your cursor is freezing on your Inspiron 7620. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here's the steps to help resolve your issue:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
Computer restarts or shuts down intermittently, locks up, stops responding or an error occurs: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
We look forward to making this right for you!
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Bad Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a MacBook Pro to a Dell. I absolutely hate it. The Mac is very intuitive and it's easy to find things. Not so much with the Dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you very much for your valuable feedback. We are sorry to hear you are not too happy with your Dell Inspiron 16 2-in-1 computer because it is not very intuitive and quite difficult to use.
It's important for us to hear about inconsistencies in our products for consideration of future development.
Below, I have provided a link to documentation for your product, where manuals and troubleshooting articles can be found:
Documentation (Inspiron 16 7620 2-in-1): https://bit.ly/3IBorjC
You can also refer to the Microsoft Community forum where many useful tips could be found: https://bit.ly/3o63uWh
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell