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Customer Ratings & Reviews

Your price for this item is $206.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 464 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Terrific Laptop Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Good size screen. Touch screen is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    A very good Dell upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dell products and this laptop comes with all the notches and size to get my work done. My family now loves getting involved and now does their projects with the touch of the screen. The speed is awesome and keyboard is attractive in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works as expected. Good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to be with best buy, I do have a plan or membership that helps a lot when you need a repair or set up something if we are busy they do their job and they are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    LawrenceS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. it is very fast and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, love back lit keys. Geek squad ver helpful

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good beginners laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good beginners laptop. Enough storage and runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good 1st laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop and very pleased. Especially like the foldback touchscreen option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. got my business up and running. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell was perfect for what I was looking for until the touch pad started acting up just weeks after purchase. Took two trips to the geek squad and sending it to Dell for service (which took weeks) before they decided to scrap it and give me in store credit for something new. I did not get this one again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer. Graphics are good. Runs fairly quickly for web searching.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to get to know how to use easy to read nice and bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the laptop except for one flaw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop a lot it has been very helpful as a college student. It runs really well except for one aspect the touchpad on my computer likes to glitch out and start clicking randomly and not allow me to move it easily, forcing me to use a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy deals are hard to beat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and best buy was a great experience. I needed a laptop that was fast and has plenty of storage. The rep helped me pick what I needed without breaking the bank. I couldn't be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short term laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Nothing special. It worked ok for about 2 years and now, after only taking it to work and back sometimes. It won't turn on and it won't charge so I honestly wouldn't suggest this one unless you're looking for a short term laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    MyStuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dell computers and this touch screen is exactly what we were looking for. It has the the latest Windows and has lightening speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. It is perfect for doctoral candidate like myself as I’m constantly documenting and researching for my dissertation so I like the 2 in 1 functionality as a tablet & a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good specs , good for personal and business use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! I know i havent even used it to its fullest potential yet but i am already in love with all the functions! It was easy to set up and het workijg on it right away. 10 out of 10 recomment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good trtansaction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth transaction. The sales person was knowledgeable and answered all of our questions in a very courteous manner. The tech that came to our house was equally knowlegeable and courteous. He was patient as he answered all of our questions.

    I would recommend this to a friend