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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 863 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school and work I purchased it a year no problem great capacity runs pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent laptop for the $849.00 price point. Processor is fast and memory and hard drive is more than sufficient

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is efficient and meets my current needs. It is lightweight and has a sleek design. Its touch screen feature is a convenient option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops I have purchased. Purchase date was 2023 and I have no complaints. I am a teacher and I use it for work and my college courses. I absolutely love this computer. Would not trade it for the world.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Is it good?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay but it not great. It works fine like any other laptop; it has big screen and its touch screen. It does have some weight and kinda starts up slow. Also it gives you a hard time when you use the touchscreen then switch to mouse not at the beginning but later on.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello YourajB,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 2-in-1 16 FHD+ Touch Laptop.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A very nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this laptop, runs most games without a hitch and very good for doing homework.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The world of cutlery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the clarity the ease of using it and it’s a beautiful piece of equipment and has almost everything I could want. I can’t imagine what I need. I’ll send it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything ,sound is so clear,keyboard comfy. My one drawback is the fan noise is just a little too loud for me

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron 16”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this purchase. First time I bought high end computer and I would say it is worth. The look is great, sleek and so camera. Works really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell laptop has been great and easy all purpos use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently purchased this dell laptop. My old hp has been working slow so i got this and its working great. I do recommend this for all purposes

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this laptop. It replaces an eight-year-old HP. I’m not familiar with all its features yet, but the display and speed are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay basic machine - ultimately returned it for something more powerful because I use a lot of Adobe products.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good buy. Works great. Start up is fast. Love the touch screen. Camera for video conference is sharp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but sound issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, the only issue is that the second i got it i had sound issues. the sound volume will go up & down randomly & ill even have glitching sounds. i also cant hook up my headphones to the ear jacks. ive tried all the remdies just short of bringing it in but for now its manageable so i havent bothered. would be great if i didnt have issues the second i bought it but overall? great laptop i love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop to replace an older laptop and my wife loves it! This has been used more frequently in the past month compared to the older laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my business and I’m really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is sleek & fairly lightweight. The processor is fast & so far I’m pleased with the purchase. I did purchase an open box & the screen is a little crooked (didn’t notice this when we purchased it, so I’ll have to take it back in to see if it can be repaired) - I would have hoped that Best Buy would have caught this prior to selling again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great PC, easy to use, quick speed, bright vivid screen, excellent speakers, nice lit keyboard ,extremely satisfied. would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer preforms as advertised. Geek Squad did the initial setup and orientation on the computer. The remaining set up was completed at home and easy to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    love this laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer.... it has not given me any problems and the touch screen is the best feature

    I would recommend this to a friend