Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Angle. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Left. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 1. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 3. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 4. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 7. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 10. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 11. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 12. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 13. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 14. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 15. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 16. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 17. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 18. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 19. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • See Copilot in action video 0 minutes 30 seconds
  • Dell Sustainability Video video 0 minutes 45 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver

Model:
i7620-7631SLV-PUS
SKU:
6504380
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 863 reviews
  • Pros mentioned:
    Performance

    Great laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my business and I’m really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Nice Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Works fast. Does what it is supposed to. It's a little heavy. But all and all I think I got a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    GREAT LNUX LAPTOPFREE OPEN OFFICE AND EDA THX LINU

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT AFTER CHANGING TO FASTER MORE SECURE LINUX! LINUX MINT LIKE WINDOWS 7 ON STEROIDS GREAT AND EVERYTHING WORKS I USED CINNIMON DESKTOP

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Great deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer for a very great price! It is fast and the battery life is longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Happy Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think i would like this style of a laptop but i was wrong. This laptop is very easy to use and has the get up and go i need.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Dell winner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen laptop. Does everything I need and super responsive!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Love my Dell.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer and after a year, its still going strong and U use it fir all my business transactions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Great Dell Laptop!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems super fast and it's very easy to use. Good storage space and a GREAT price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Dell Inspiron 2-1 AMAZING!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super easy to navigate, and I LOVE the dual capability of using my touchscreen and keyboard to accomplish tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    dell laptop review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer my touch pad has been seemingly off a bit at times

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Pavilion died the blue death. This new Dell was simplecto set up with all my old files. Much more powerful, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Affordable & Reliable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome laptop for an affordable price. Has a good amount of memory, decent battery life, and easy to bring everywhere!

    I would recommend this to a friend

  • Hinge issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop except for a poor design when it comes to the hinges. This is the second laptop that I have had one of the hinges break,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Great general purpose laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, good price and I caught it on sale. What a deal. General use, surfing, doing photoshopping, etc. and it's touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Dell computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop has all the features that make work and personal easy. With the i7, it is fast and storage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    All good in the hood

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very decent laptop good quality could speed I would recommend this laptop to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching for a replacement laptop we decided to go with this one not only for the ease of use but the reliability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, working fast, very easy to handle, very good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fast performing laptop. I use this to perform high processing programs and it works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Laptop very good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, quick on and off, responds incredible to the internet and meets more than expected

    I would recommend this to a friend
Page 11, Showing 201-220 of 863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.