Customer Ratings & Reviews
- Model:
- i7620-7631SLV-PUS
- SKU:
- 6504380
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.
This summary was generated by AI based on customer reviews.
Labtop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop great price.. Work great
I would recommend this to a friendGood
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good laptop, light weight for size, nice display.
I would recommend this to a friend- Cons mentioned:Touchpad
Touchpad doesn't work, and never has
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my daughter to bring to university. Almost from jump, the touchpad failed and is intermittently flaking out. We've tried all the Dell tech support suggestions for fixing the problem with no luck.
No, I would not recommend this to a friend - Cons mentioned:Touchpad
sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works but i seem to have trouble with my head phones being connected and the touch pad doesn't work properly without and mouse attached. i hate have an email attached to the laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Rick,
Thank you for taking the time to leave us your review. We are sorry to hear that you are having touchpad and headphone connectivity issues regarding your Inspiron 7620. This is certainly not the experience that we like to hear from our customers. We will share your concern with our quality team so that improvements can be made to our current and future products and services. Below I have provided troubleshooting instructions with the full article that may be able to resolve the issue. I also added a troubleshooting link to help with your headphone connectivity.
Here are the steps to help resolve your touchpad issue:
1. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them (the touchpad has to make good contact with your finger to work correctly).
2. Ensure that the touchpad is turned on.
3. Save any data, close any open programs and restart the computer by using a wired USB mouse (if available) or Bluetooth mouse if it is already installed, if not, press hold the power button for at least 15 seconds to turn the computer off.
4. Unplug everything except the power cable.
5. Turn the computer back on and retest the touchpad.
6. When the cursor does work correctly, attach one device at a time, and test the cursor movement to see which one may have caused the issue.
7. Ensure that the BIOS and Chipset drivers are updated to the latest version.
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
Connecting Speakers & Headphones Troubleshooting Link: https://rb.gy/b30sqa
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Processor speed
New laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speed and good size. Pleased so far with this after upgrading from older laptop.
I would recommend this to a friend - Pros mentioned:Performance
Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop and worked great for school and business purposes.
I would recommend this to a friend - Pros mentioned:Performance
Great computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer to do what is needed on a daily basis. Used for personal and small business.
I would recommend this to a friend - Pros mentioned:Screen size
Nice computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Great wide screen. Easy to put in service.
I would recommend this to a friend Dell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the product has met my expectations. Great buy at a great price!
I would recommend this to a friend- Pros mentioned:Processor speed
Laptop does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast, reliable, and does it all for me. What more can you say?
I would recommend this to a friend - Pros mentioned:Ease of use
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! No issues at all so far. I use it for work mostly.
I would recommend this to a friend - Pros mentioned:Ease of use, Processor speed
Spin the block
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is sleek and very fast considering I have multiple programs and applications running simultaneously. I absolutely love this laptop and its ease of use. This is excellent for my new start up business. I highly recommend this laptop and would spin the block to purchase again if needed.
I would recommend this to a friend - Pros mentioned:Performance
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On a very good laptop I like it because it works for what I want it for.
I would recommend this to a friend Rogcomp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value is good for the money. Seed and clarity is better than expected.
I would recommend this to a friendExcellent !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product . Great price . Just the right model for me .
I would recommend this to a friendLight & Fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No issues. Light and easy to slip into our work backpacks.
I would recommend this to a friend- Pros mentioned:Screen size
Retired instructor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop; easy to use; enjoying touch screen and large display
I would recommend this to a friend - Pros mentioned:Performance
Great computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop extremely impressive highly recommend
I would recommend this to a friend - Pros mentioned:Processor speed
Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my wife loves it, it’s fast , and the display looks great
I would recommend this to a friend - Pros mentioned:Processor speed
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer is great. it is fast an very reliable every day.
I would recommend this to a friend