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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 863 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Computer Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine no problems. Best computer I ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to work on it. Great speed. The laptop open up fast. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Dell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin wanted a new computer and always had a Dell. She asked me to get one and set it up for her. After I set it up, I went through the computer and was impressed with what I saw. So much so, that I went and bought the Dell with the bigger hard drive. My cousin just loves her new computer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multitasking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped to this one because my old laptop just couldn't run my school programs with only 4g of ram. I wantedt splurge a bit and get something nice I'll could use for work and school. I do a lot of multi-tasking and its hard to find a cheapie that can keep up. While this is not exactly a cheapie, its cheaper than other ones i thought about. I can run music or a show in the bakground while having multiple apps going in the foreground. Being able to just close this into a tablet is wonderful. Sometimes the display doesnt flip back and u have to manually change it back, but other than that its a great lightweight laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good laptop for daily usage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good configuration, high speed and it never hang.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer on a great sale and so far its been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hinge issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop except for a poor design when it comes to the hinges. This is the second laptop that I have had one of the hinges break,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell is always great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computeris large screen helps me see everything

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Delk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and data transfer was seamless. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ENJOY IT FAST AND CLEAR VERY SMOOTH I WOULD BUY IT AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy easy to use laptop. The size is perfect and it's fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what i needed. Look is very good and convenient to Use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brenda W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dell computer. It was easy to learn all of its many features.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad
    Best Buy Employee

    Rated 3 out of 5 stars

    Wouldn't buy again

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Laptop works ok but has 2 issues 1. the Enter key does not work consistently 2. the touchbad is worthless Super frustrating given the amount we spent on this...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Klynn,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that you are experiencing an issue with your keyboard and touchpad. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
      Keyboard Troubleshooting Link: https://url.dell.com/764fcb
      Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
      Should you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Devine Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with my new computer. It is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Fast, and I use a lot the tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with new laptop and service received Now enjoying faster response

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my computer needs. Long lasting battery too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service—-we bought it to give it to someone as gift. The person has great experience in the home country (South Asia)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is working out very well. it is everything that I wanted.

    I would recommend this to a friend