Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Angle. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Left. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 1. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 3. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 4. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 7. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 10. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 11. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 12. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 13. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 14. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 15. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 16. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 17. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 18. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 19. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • See Copilot in action video 0 minutes 30 seconds
  • Dell Sustainability Video video 0 minutes 45 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver

Model:
i7620-7631SLV-PUS
SKU:
6504380
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 863 reviews

  • Goo Behavior

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some staff were dealing friendly and nice and with smiley faces.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop ever got best deal by bestbuy love this

    I would recommend this to a friend

  • Great college laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Got it for our daughter for college. She said it meets all her needs

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use streaming and checking email. Plenty for what I need.

    I would recommend this to a friend

  • Good computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of touch screens that cannot be turned off.

    I would recommend this to a friend

  • Dell Guy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and user friendly. I am a dell person. I like dell, and this one pleases me.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop EVER!! So many different features, we absolutely love it

    I would recommend this to a friend

  • A Dell purchased on December 31

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment purchased for a very reasonable cost. I had great service by the salesperson.

    I would recommend this to a friend

  • Dell computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell computer. It is very easy to use. When I have an issue, I google the issue.

    I would recommend this to a friend

  • Laptops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry Satisfied with this product for the truck don't know what else to say

    I would recommend this to a friend

  • Great computer for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tis computer to replace my Microsoft Surface. I love it.

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent produc exelent service mush knowledge the computer its exelent

    I would recommend this to a friend

  • Great purchase!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wherever I work. Perfect for working from home.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, solid and sharp looking, great aluminum construction

    I would recommend this to a friend

  • Love my dell laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A breeze to navigate the geel squad help tremendously and such nice folks!

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful and knowledgeable And gave us a great price

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection. Just what I needed. This was replacing a 6 year old computer

    I would recommend this to a friend

  • Dell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purchase I made I actually needed a new computer for my work

    I would recommend this to a friend

  • New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Excellent display. Meets our needs of internet and typical office usage.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    boots quick, long battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the 14inch version and still it works just as good as this 16inch version. Same specs overall, boots quick, great display. fyi. the 14inch doesnt have the "evo" certification, but i dont really notice any difference in performance at all, it could be just a gimmick (?)

    I would recommend this to a friend
Page 25, Showing 481-500 of 863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.