Customer Ratings & Reviews
- Model:
- i7620-7631SLV-PUS
- SKU:
- 6504380
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purcahsed it for college it is good for the price I have paid
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop and fast bought it for school so far so good.
I would recommend this to a friend - Pros mentioned:Battery life
Good work laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase Works great, good battery life
I would recommend this to a friend - Pros mentioned:Processor speed
My Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I need it to do at a more than adequate speed .
I would recommend this to a friend - Pros mentioned:Processor speed
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall computer. Nice screen, great keyboard and fast.
I would recommend this to a friend - Pros mentioned:Ease of use
My second Dell Inspiron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the computer and the Geek Guys set it up for me.
I would recommend this to a friend Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price, highly recommend for purchase.
I would recommend this to a friend- Pros mentioned:Processor speed
Julie Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and the monitor is very bright. Any situation with the batery
I would recommend this to a friend - Pros mentioned:Processor speed
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fast and steady computer, in love! I would recommend to buy.
I would recommend this to a friend - Pros mentioned:Screen size
I love Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent abilities, speedy and easy to use. i recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Відгук за лаптоп
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Дуже гарний та крутий лаптоп. Все дуже подобається.
I would recommend this to a friend - Pros mentioned:Performance
Dell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell products are always a good value. Laptop is working very well.
I would recommend this to a friend Beatifull more battery lasts a short time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is beatifull more battery lasts a short time.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Seendrigo,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 2-in-1 touchscreen laptop. We are sorry to hear that you are experiencing an issue with the performance of your battery. This is certainly not the experience that we like to hear from our loyal customers. We will share your feedback to our quality team so that improvements can be made to our current and future products and services. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Cons mentioned:Touchpad
Hardware is trash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trackpad stopped working within a few months of light usage. And I bought open box, so now I’m stuck with it.
No, I would not recommend this to a friend Great working computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, lightweight and fantastic display
I would recommend this to a friend- Pros mentioned:Processor speed
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product overall. Super fast and worth the money.
I would recommend this to a friend - Cons mentioned:Touchpad
Rename Best Buy to WORST BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for the BEST BUY AND DELL ARE IN cahoots colluding with each other and with the industry to deceive consumers and not take responsibility for the faulty products that are not even worth the scrap metal they are built from. The trackpad is going wild and there is no way I am able to resolve this matter. I am so glad I am not the only one. Best Buy staff is in denial and managers are more useless than a sack of potatoes - Dell makes a mockery out of its consumers and offers a refurbished product substitute when things go awry. Did I pay for a refurbished product? Nope.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not 100% with your Dell Inspiron 7620 2-in-1 laptop because of its touchpad issues. We apologize that the support team was not able to help you to resolve this problem. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products and services.
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three-finger scrolling, pinch zoom, circle zoom, rotation, and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
We also recommend making sure that the drivers on your computer are updated. I have provided a link to the Drivers and Downloads page for your computer, where you can check for any applicable updates:
Drivers and Downloads page: https://dell.to/3m0jfty
If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance. We hope that the next representative you speak with can help you to resolve this issue to your satisfaction.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
- Pros mentioned:Performance
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my online classes ,I am so glad I purchesed this one.
I would recommend this to a friend Best Buy - "Best" Electronics Purchase Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell Inspiron is truly Inspiring, and I am using it to write this review. While I love the products I purchased from Best Buy, this review is intended for the Tuscaloosa, Alabama Best Buy store. I can state unequivocally that the salesperson was knowledgeable and helpful while assisting me with my purchases. I will be a repeat shopper there!
I would recommend this to a friend- Pros mentioned:Ease of use
Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good laptop computer and fairly easy to use.
I would recommend this to a friend