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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 863 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is more than I was hoping for when I made the purchase. Excellent upgrade out of the Stone Age!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good lap top, for the price got a lot of memory, the 12thgen EVOi7

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 2 out of 5 stars

    One Bad Key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well except for the letter "c" which only works intermittently. Best Buy said they can't fix hardware problems.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear DisappointedDell,


      Thank you for your review of your Inspiron 7620. We are sorry to hear that you are experiencing an issue signing into your device and with your keyboard. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue.

      Keyboard Troubleshooting Link: https://dell.to/3PUvBSl.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Sincerely,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Satisfaction Defined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Setup - no issues. Outstanding. Online order-picked up hour later. Meets all needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good everyday laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 2-1 computer for everday personal and business use. Not a gaming or photo editing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop fits my needs, and a big improvement compared to similar model that was 2 years older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your own now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with all the latest updates and technology. Really a masterpiece for business owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer and well worth the money!! The employees helped and were informative also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! I was debating between this one and a MAC and chose this! It has been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, my 1st Dell and so far it’s great! Love the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron touch laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Its like our old one, easy to learn and like the light up keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast, with super clear screen. Like the 2-in-1 feature for watching video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the lap top is more than what I could ever hope for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    craigb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer dell has yet to disappoint me every aspect of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 2-1 16" Laptop is a great laptop. We are enjoying using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter going to college. So far it has been an awesome computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went accordingly and as planned very grateful for your guys service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. This is a great computer. I am glad I moved back to a dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my Dell Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this laptop and it’s so easy to find an app or folder that you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the comouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I knew it would. Have had one before and love this one as well.

    I would recommend this to a friend