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Customer Ratings & Reviews

Your price for this item is $206.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 464 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. I needed something for school and this was a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy purchase. Researched ahead of time so knew what I wanted. Geek Squad very very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We checked several laptops on display and decided to purchase this Dell laptop because it met our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Best Buy sales person provided good advice that this would fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance Supervisor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was problem with the sound, but I got a help immediately. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basic workstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid workstation for data entry. left very little to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, speed is great, works well as a personal data laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my requirements, needs, and wants as a personal home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poorly made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had this computer for a year. Already the screen is cracked, and I need to buy another laptop in a few months. So disappointing. I will never repurchase Dell. This is the 2nd time I've bought a cheap laptop over the years ,'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''and read the reviews thinking it was better quality than it is.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Betsy,
      Thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that your screen is cracked, and you are not satisfied with the quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.

      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best Regards,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Eero Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement in internet speed vs older Eero I had. These are great Wi-Fi for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Love it! Will make sure I recommend this product to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine. Socks well with my LG Yktra Fine display.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portable and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen works great and Thunderbolt charges pretty fast. Hinge feels solid and its easy to carry. Mouse pad gestures are easy to do and havent run into any issues besides classic windows updates taking a couple minutes to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it was the best investment I’ve had done for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is well-named

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop and the Geek Squad assistance have both been very satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I'm very happy with my laptop. Dell one of the best brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I needed, I would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming lapt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer!! My son loves it and the is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen’s laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! My first laptop!! Haven’t used it that much yet,

    I would recommend this to a friend