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Customer Ratings & Reviews

Your price for this item is $206.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1’s responsive touch screen and its ease of use. Many also praise the laptop's performance and excellent battery life, considering it a great value for the price. However, some customers find the laptop to be heavier than expected, and a few mention the lack of a number pad or the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 464 reviews
  • Rated 5 out of 5 stars

    Great parotid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Have had it for a few at all. Great for surfing the web, story files, making my spreadsheets. I also like the light up keyboard, which makes it easy to see even if there’s glare and reflection in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO - such a great laptop. I was going to purchase the Apple airbook 15 but went with this and glad I did. A very sleek 2 in 1. Plus Best Buy sells open box items so I got an amazing price, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Dell Inspiron review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the monitor size and clarity which is very helpful with old eyes. The sleek design is color scheme is nice! I love how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Sales Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad had alot of questions and hesitations but the rep listened to him about everything including his dad jokes and tailored his recommendations accordingly... even though it meant purchasing something he doesnt get credit for directly (he worked with microsoft i think/ the surface pro side). We're very happy with the purchase and felt confident in the laptop we chose for his business needs. I get buyers remorse alot but have none whatsoever with this purchase and the additional accessories the rep suggested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Laptop Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for 25% off back in Dec 2022, so $750 instead of $1000. Definitely worth the money if you're looking for a new up to date personal laptop computer for your everyday needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im trying to figure out why i can only upload 2mo worth of pictures on it b4 it says its full. Other than that.. its great. Perfect screen, size, and runs fast. Love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop for the good price. Lighted keyboard and quick processor. Quality is very strong and has a little weight to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer it does everything that I needed to do and then some The gentleman that helped me with the sale was very informative thank you so much for all your help

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy Dell customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t bought a laptop in more than 10 years and I was very happy with this laptop. It was smart setup and touch screen. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Core i5 – 8GB Memory – 512GB SSD - Platinum Silver

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen feature! This laptop is fast and definitely worth the money. I use it daily with my job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good as a laptop not as a pad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good computer, but you should be careful flipping the screen all the way around to use it as a pad. The hinges break very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dell computers for many years and have found them to be the best for my needs. The staff at Best Buy was very helpful and knowledgeable and helped me in my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Specs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer on clearance. It turned out to be a great inexpensive computer with the right specs for everyday use plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost better than 16” MacBook Pro due to touch sc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost better than 16” MacBook Pro due to touch screen and 2-in-1 design. Upgraded RAM to 32gb (16gb 3200mhz DDR4 SoDIMM *2) battery last for all day with usual web browsing and light office task

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One drive has limited memory which is a problem. Setup was fairly easy. Responds quickly to commands and the input of information. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing, it's stylish and sleek but not too light. Just the right kind of design I sought. Very pleased with this purchase, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Del laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective in doing my office work, always give me update about their product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Nice early Black Friday purchase for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer and specs for the price. The touch screen works as expected.It has the best battery life that i've ever had .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop so far. It annoys me that there was totally room to put a number pad on the side. Gets kind of over heated when gaming put that's been my experience with most laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY AT BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have ever made!!!! I have never purchased a Dell before but I'm glad I did.

    I would recommend this to a friend