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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 863 reviews
  • Rated 5 out of 5 stars

    Great for multitasking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped to this one because my old laptop just couldn't run my school programs with only 4g of ram. I wantedt splurge a bit and get something nice I'll could use for work and school. I do a lot of multi-tasking and its hard to find a cheapie that can keep up. While this is not exactly a cheapie, its cheaper than other ones i thought about. I can run music or a show in the bakground while having multiple apps going in the foreground. Being able to just close this into a tablet is wonderful. Sometimes the display doesnt flip back and u have to manually change it back, but other than that its a great lightweight laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with new laptop and service received Now enjoying faster response

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell all the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s exactly what I needed with a larger screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Quick and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and large screen. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is working out very well. it is everything that I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop, easy for use and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love the big screen of this Dell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop - it replaced an older high-end HP. If there was one thing i don't like compared to my sleek HP is that it is heavier but that's what you get with a larger screen. i would definitely recommend this laptop. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Inspiron -- top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and easy to setup and use -- highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy To Use Love the Touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, transfer and get running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New to laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage, great resolution, and speed is great!!

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad
    Best Buy Employee

    Rated 3 out of 5 stars

    Wouldn't buy again

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works ok but has 2 issues 1. the Enter key does not work consistently 2. the touchbad is worthless Super frustrating given the amount we spent on this...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Klynn,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7620. We are sorry to hear that you are experiencing an issue with your keyboard and touchpad. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
      Keyboard Troubleshooting Link: https://url.dell.com/764fcb
      Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
      Should you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    It's almost great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's a little slower than I thought it would be compared to how fast computers startup these days. It probably has to do with the useless ad software that seems to be an over or underlay on everything. I don't need Dell software monitoring on top of my microsoft monitoring etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast little machine, plenty of ram, and the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set-up and easy to use......................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right size, long battery life, great display/ clarity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, boots up fast, easy to use. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low, Fast, and Kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an experience of the fastest (within a couple of hours) pickup available! I was totally satisfied with the laptop I ordered and am enjoying its high quality. Best Buy's product is relatively low in price, fast in pickup/delivery, and kind in service. I appreciate the laptop very much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer and easy to use and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own a Dell Win 10 desktop and still using it for 5 years now and very much satisfied with its performance. That’s why I decided also to buy the latest Dell win 11 laptop. The performance is ok as expected but the USB A connection is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful to the best buy customer associate who helped us select this product, the DELL Inspirion 16 2-in-1. Its got a beautiful and very clear display, could be folded and used as a tab, excellent processor, very sleek and best of all, a great price. I am very happy with this product.

    I would recommend this to a friend