Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Angle. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Left. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 1. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 3. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 4. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 7. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 10. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 11. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 12. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 13. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 14. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 15. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 16. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 17. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 18. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Alt View 19. Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • See Copilot in action video 0 minutes 30 seconds
  • Dell Sustainability Video video 0 minutes 45 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Dell - Inspiron 2-in-1 16” FHD+ Touch Laptop – 12th Gen Intel Evo i7 – 16GB Memory – 512GB SSD - Platinum Silver

Model:
i7620-7631SLV-PUS
SKU:
6504380
Highly rated by customers for:
Your price for this item is $399.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 863 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, performance, battery life, weight, and price of the Inspiron 2-in-1 laptop. Many appreciate its lightweight design and powerful performance for everyday tasks. However, some users experienced issues with the touchpad and reported occasional excessive fan noise. A few also mentioned problems with the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 863 reviews

  • Quality laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, bought on a Black Friday sale, replaced my old HP

    I would recommend this to a friend

  • Dell Inspiron

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have had this computer for 9 days... This is a great computer, so far so good!

    I would recommend this to a friend

  • work and school laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth fluid laptop with all the bells and whistles I need as a graduate student.

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints wkth this laptop definitely worth the money

    I would recommend this to a friend

  • Good decision!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decision! I was happy with my previous Inspiron 15, but this one is even better.

    I would recommend this to a friend

  • Inspiron 2in1 16in

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop two weeks ago. so far is working very well.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price service representative was excellent! Always great at best buy

    I would recommend this to a friend

  • Dell Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone. Good value for the price.

    I would recommend this to a friend

  • Dell comes through

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I really like that it has a built-in camera cover.

    I would recommend this to a friend

  • New Dell Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service and product. Extremely knowledgeable technicians and sales staff.

    I would recommend this to a friend

  • Durable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my job and project works

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable battery life. Has all functions I need for school and work.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Perfect size and great features. I recommend it!

    I would recommend this to a friend

  • New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Very practical. Perfect for a small business.

    I would recommend this to a friend

  • Just get a MacBook

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Sadly, I'll be sticking with Apple products for the foreseeable future.

    No, I would not recommend this to a friend

  • The Best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer! I only buy from Best Buy. I highly recommend

    I would recommend this to a friend

  • New laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She uses it for work and she really likes it.!

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend it to anybody looking for one

    I would recommend this to a friend

  • Fabulous 2 in 1 laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous similar model, and it is great. Love the 2 in 1!

    I would recommend this to a friend

  • .’

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product .’’’’’’’’’’’’’’’’’’’’’’’…………………’……….’…..’……….0

    I would recommend this to a friend
Page 38, Showing 741-760 of 863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.