Customer Ratings & Reviews

The delivery was good and fast. The laptop works very good for my work

What an Amazing Laptop by Dell. The processor is the hero. The touch and the battery give outstanding performances.

Excellent speed and great performance! Reliable easy to navigate!

This is exactly what I needed in a laptop. I love that it holds power for a couple of days whereas others hold just for hours. I also love the option to use it with the keyboard or fold it back and just use the screen.

Screen is very large the computer move fast and it works well with my online classes, games, and watching movies

Purchased to replace an aging laptop that was not Windows 11 compatible. The Dell has performed well especially enjoying the quick boot up.

Great, lightweight laptop. Enough power run the most demanding memory intensive applications, good sized screen, plenty of storage.

Works great. No issues. Great quality. Would recommend to anyone.

Excelent computer. It is super fast and easy to handle.

I bought this as a gift for my dad and he likes it so much..it does the job

Incredible value - quality design and the processor is "ultra" fast... very impressive hardware. Especially like the 16" screen.

I used Dell products in the early 00’s and they were fine, but have been an Apple fan for many years. I needed to switch back to a PC for some work, and I was hesitant to get back into it, but I am very impressed so far. It won’t blow you away with stats, but it’s been plenty fast and reliable. It feels sturdy, even the hinges, and the keyboard is a pleasant experience.

I’m beyond pleased with the performance and AI assisted enhancements for the applications. The two in one touch screen gives easy app management and input commands is exceptional.

Great laptop with a high quality, excellent touch screen and fast processor.

This laptop is for one of the kids for school. It is nice that it has touch screen and does the job.

This was a good buy. I purchased it for my daughter’s birthday so she could do online gaming with her friends and it’s great. Fast, reliable, and easy set up.

Great unit. Good price, fast, does everything I need. No downside that I have seen.

Fast, amazing design, high quality, very nice and useful, touch works perfectly

I purchased the laptop on recommendation from a Best Buy agent. I am extremely happy with this purchase. This computer has the processing speed I need for multitasking and running multiple different software programs at the same time. The only drawback I have noticed is that the touchscreen is very easily disabled by updates or other things the computer might do that I, the user, am not doing. I was able to work with a support person to figure out how to fix this and I have had to do it numerous times. Otherwise, everything else about this laptop is great.

Pros: great display, front facing camera is great, acceptable memory, and extra storage is a plus Cons: constant driver issues, overheating is an issue, keyboard quality could be better, issues with differentiating between tablet and regular modes (especially the speakers), trackpad could be more responsive Overall, I would likely not buy this product again. I got this because I was looking to upgrade from my previous device and this was the best deal at Best Buy. However, I would buy from Best Buy again; they offered a fantastic deal on the device, willing to help me out in store, and answer all my questions, especially with setting up my Office suite.